Configuring Device Wipe Folders

Device wipe folders in a mobile device profile allow you to specify folders or directories on the device that contain sensitive information. When a device is wiped, all the information in the folders is deleted.

To configure device wipe folders:

1   From the Profiles tab, select the mobile device profile from the Profile List.
2   Click Edit.
3   In the Mobile Device Profile tab, click Add in the Device Wipe Folders area.

The Add Folder dialog box appears.

4   Type the path to the folder on the device and click OK.

If the server is unable to contact the device using a TCP/IP connection, it will attempt to send the wipe command using SMS. When the device's Enabler receives the command, it will delete all files in the specified folders and force the device to reboot. If any of the selected files were in use, the Enabler will try again to delete them after the reboot.

For information on performing a device wipe after the mobile device profile has been deployed, see Wiping a Mobile Device.

 

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