Create SLAs Cherwell Administrators perform this process for creating SLAs. To create SLAs: SLA Lifecycle Define SLA Target Times Check for Errors Create a New SLA Create a new SLA in CSM Desktop Client or CSM Browser Client. Define SLA Target Times Use the SLA Target Time form to define SLA Target Times. Check for Errors These steps are intended to help you test the SLAs in CSM using the Check for Errors One-Step Action. Parent topic:Create and Manage SLAs