Manage SLA Forms

Manage SLA forms in CSM Administrator.

To manage SLA Forms:

  1. In CSM Administrator, select Create a New Blueprint.
  2. Select the SLA Business Object.
  3. Select Edit Form.
  4. In the Form drop-down list, select the form you wish to manage. See SLA Forms.
  5. Make any necessary changes.
  6. Save the form and blueprint.