Start/Stop/Restart a CSM Server, or Restart a Web Application from the Server Manager
Use the Server Manager to stop, start, or restart the following CSM Servers:
- Application Server
- Cherwell Service Host
- Trusted Agents Server (if
installed and
configured)
If using Trusted Agents for security or e-mail operations, restart the Trusted Agents server first.
Use the Server Manager to restart (recycle the application pools) the following CSM Web Applications:
- Browser Client
- Customer Portal
- Web-Forms
To start/stop/restart a CSM Server or restart a web application:
- Click Start>All Programs>Cherwell Service Management>Tools>Server Manager.
- From the Server drop-down, select a
CSM Server
or
web application.
The CSM Server or Web Application is shown in the Server drop-down.
- Select an operation:
- To force a refresh of the server status, double-click the Server Status icon.
- To start a selected CSM Server or Web Application in the Server drop-down, click the Start Server button.
- To stop a selected CSM Server or Web Application in the Server drop-down, click the Stop Server button.
- To restart a selected CSM Server or Web Application, click the Restart Server button.