Configuring Search Defaults

Search defaults for Quick Search, Saved Searches, and Solution Search are set in multiple locations in CSM.

In CSM Administrator, Administrators can configure global search settings, security rights, search widget, search results lists, All Words/Any Words default, Business Objects and Fields appearing in search results. In the CSM Desktop Client and CSM Web Applications, users can configure individual search default preferences. There is a hierarchy of default search results. For more information, see Hierarchy of Default Settings for Search Results.

To configure search defaults for Quick Search and Saved Searches in CSM Administrator:

Configure Global Search Settings
Configure Searches Security Rights
Configure a Search Widget
Customizing Search Results Lists
Hiding the All Words/Any Words Search Option

To enable Business Objects and related Fields in CSM Administrator to appear in Quick Search Relevancy results:

Open CSM Administrator.
Create a Blueprint.
Select the Business Object you want to enable for Quick Search Relevancy results.
Edit the Business Object.
Select Bus Ob Properties.
Select the Search Results page and select the Show in Quick Search check box. This option must be selected (enabled) for the Business Object to appear in Quick Search Relevancy results.
Select OK to return to the screen displaying the fields for the Business Object.
Select the Field you want to enable for Quick Search Relevancy results and select Field Properties.
Select the Include in Full Text Search check box. This option must be selected for the Field to appear in Quick Search Relevancy results.
Repeat for each Business Object and related Field(s) you want to enable (or disable) for Quick Search Relevancy.
Save and Publish the Blueprint.

You can configure your individual search default preferences in CSM Desktop Client and CSM Web Applications. For more information, see Configure User Task Pane and Search Control Settings.

To configure Solution Search, see Configure Solution Search Workflow.