Using the CSM Desktop Client or CSM Browser Client, hand off some or all of your work to a colleague (delegate) when you are unavailable. For example, you can use a delegate when you are going on vacation or long-term sick leave.
Use the Manage Delegates page in the CSMOptions window to configure the following delegate settings:
- Business Object.
- Choice of delegate(s).
- Start Date and Time.
- End Date and Time.
To configure delegates, see Delegate Work.