Get or Refresh JIRA Status

You can get or refresh the status of JIRA issues when using the JIRA v2.0 mApp Solution.

To get or refresh JIRA Status:

  1. In the CSM Desktop Client, select the Get/Refresh JIRA Status link or button.
    On the form, you see a link displayed with the current status of the issue in JIRA.
  2. Select the JIRA Status link to refresh the issue.
  3. The option to Change JIRA Status is now available if this functionality is enabled.