Configuring Rich Text
To configure Rich Text in CSM Administrator:
- Configure Global Rich Text Settings (System Settings in CSM Administrator): Defines how images (example: Embedded screenshots) are stored and displayed in Rich Text Fields, including file types and size limits.
- Enable specific Business Object Fields to use Rich Text.
- Define Rich Text settings for the E-mail and Event Monitor (EEM): So that rich content from incoming e-mails is preserved and attached to Business Objects.