Ivanti Desktop & Server Management connector

This is an on-premises connector.

The Desktop & Server Management (DSM) connector gathers data about devices, software, and patches. Use the imported data to gain valuable patch insights using Ivanti Neurons dashboards, enabling you to use the collected data in the most user-friendly and efficient way.

The DSM connector requires SQL Server 2012 or newer as the database for DSM. SQL Server 2016 is recommended.

To view DSM data in Ivanti Neurons, you also need to install and configure the Ivanti Neurons for Discovery connector.

For information about what data is imported and how it is mapped, see Mapping (below).

When you use a connector for DSM, the connector server should be installed in a location where it can contact both the DSM database and the Neurons cloud. You should not run the DSM connector while database maintenance is happening.


A DSM connector has the following options:

  • Connector name: A name for the connector.
  • Connector server name: The name of the connector server that this connector is associated with. Each connector can only be associated with one connector server. If you added the connector to a specific connector server, this field may be populated for you. Otherwise, you can select the connector server from the list.
  • SQL server name: The IP address or DNS name of the server where the DSM database is running. If you need to specify a port, append it after the server name, with a comma (no spaces) between the two items.
  • SQL database: The name of the DSM database.
  • Authentication: The type of authentication.
  • Username and Password: Credentials to access the database. The account must have read and write privileges.
  • Device threshold: To limit the amount of data that is gathered for Neurons, set a threshold for a specific number of days. The connector will only import devices that have checked in or changed during that time.
  • Repeats: How often the connector should gather data.
  • Start time: The time of day the connector should start running. To minimize the impact on your network and applications, we recommend that connectors generally run at night or on weekends.
  • Active: Whether the connector is active or not. While the connector is active, it runs according to the schedule you create. If you clear the check box, the connector is inactive and will not gather data until the check box is enabled again and the connector is saved.
  • Action Credentials: The credentials used to send actions or queries from Ivanti Neurons to Ivanti DSM. The types of available actions and queries will depend on your specific work environment. The Username and Password are for the same DSM user account used within the DSMC settings (under Shared Infrastructure > User name for BLS authentication). User Domain is the Active Directory domain for the DSM user account username (for example, DSM). Web Service URL is the URL for the DSM administration web service (for example, http://DSMSERVER:8080/blsAdministration/AdministrationService.asmx).

For details on configuring or using connectors, see Setting up connectors.


The data that this connector imports is mapped to target attributes in the Neurons Platform database.

For an overview of how the data imported by this connector is mapped to the Neurons target attributes, please download the CSV file using the button below.

Download mappings

For an overview of the Neurons target attributes per data type and the connector source attributes that are mapped to them, see Connector data mapping.