Ivanti Neurons for Service Mapping connector - BETA

This connector can be run in the cloud or using an on-premises connector server.

The Service Mapping connector gathers data about physical and virtual devices from Ivanti Neurons for Service Mapping.

For information about what data is imported and how it is mapped, see Mapping (below).


A Service Mapping connector has the following options:

  • Connector name: A name for the connector.

  • Connector server name: The name of the connector server that this connector is associated with. When running the connector in the cloud, this server needs to be the Cloud option in the list.

    Each connector can only be associated with one connector server. If you added this connector to a specific connector server (on the Connectors > Connector Servers page), this field will be populated for you. Otherwise, you can select the server from the list.

  • Discovery and Service Mapping URL or server name: The URL or name of your Ivanti Neurons for Service Mapping server.

  • Tenant ID: The tenant ID can be obtained by submitting a request to [email protected]. You will need to provide your user and customer ID with the request.

  • API key: The API key can be obtained by submitting a request to [email protected]. You will need to provide your user and customer ID with the request.

  • Device threshold: To limit the amount of data that is gathered for Neurons, set a threshold for a specific number of days. The connector will only import devices that have checked in or changed during that time.
  • Repeats: How often the connector should gather data.

  • Start time: The time of day the connector should start running. To minimize the impact on your network and applications, we recommend that connectors generally run at night or on weekends.

  • Active: Whether the connector is active or not. While the connector is active, it runs according to the schedule you create. If you clear the check box, the connector is inactive and will not gather data until the check box is enabled again and the connector is saved.

For details on configuring or using connectors, see Setting up connectors.


The data that this connector imports is mapped to target attributes in the Neurons Platform database.

For an overview of how the data imported by this connector is mapped to the Neurons target attributes, please download the CSV file using the button below.

Download mappings

For an overview of the Neurons target attributes per data type and the connector source attributes that are mapped to them, see Connector data mapping.