Salesforce connector

This connector can be run in the cloud or using an on-premises connector server.

The Salesforce connector gathers data about users from Salesforce.

For information about what data is imported and how it is mapped, see Mapping (below).


A Salesforce connector has the following options:

  • Connector name: A name for the connector.
  • Connector server name: The name of the connector server that this connector is associated with. When running the connector in the cloud, this server needs to be the Cloud option in the list.

    Each connector can only be associated with one connector server. If you added this connector to a specific connector server (on the Connectors > Connector Servers page), this field will be populated for you. Otherwise, you can select the server from the list.
  • Salesforce URL: The URL used to access your instance of Salesforce.
  • Consumer key: Create a connected app in Salesforce and then provide the consumer key and consumer secret associated with it. For more information about creating a connected app, see the Salesforce documentation.
  • Consumer secret: The secret associated with the consumer key.
  • Username and Password: Credentials to access Salesforce.
  • Security token: A security token associated with the username and password that allows access to the Salesforce server when a request comes from outside your company's specified IP address range. For information on generating or resetting a security token, see the Salesforce documentation.
  • User status: Status types for the user records you want to import. If a user is not imported when the connector runs and it was previously imported, that user will be removed from Neurons.
  • Repeats: How often the connector should gather data.
  • Start time: The time of day the connector should start running. To minimize the impact on your network and applications, we recommend that connectors generally run at night or on weekends.
  • Active: Whether the connector is active or not. While the connector is active, it runs according to the schedule you create. If you clear the check box, the connector is inactive and will not gather data until the check box is enabled again and the connector is saved.

For details on configuring or using connectors, see Setting up connectors.


The data that this connector imports is mapped to target attributes in the Neurons Platform database.

For an overview of how the data imported by this connector is mapped to the Neurons target attributes, please download the CSV file using the button below.

Download mappings

For an overview of the Neurons target attributes per data type and the connector source attributes that are mapped to them, see Connector data mapping.