Workspace ONE connector

This is a cloud connector.

The Workspace ONE connector gathers data about devices and software from Workspace ONE UEM Powered by Airwatch.

  • Device make, model, and model identifier
  • MAC address
  • OS version
  • Device owner, job title, and department
  • Email address
  • Location
  • Phone number
  • Carrier and network information
  • IMEI, UDID, and serial number
  • EAS ID
  • Software
  • Data protection status
  • Processor type
  • If the device is supervised
  • Roaming
  • GPS enabled
  • Group name
  • Do not disturb active
  • Cloud backup active
  • Activation lock enabled
  • Storage statistics
  • Device ownership type
  • Last hardware and compliance scan dates
  • Battery level
  • Workspace ONE device ID, asset number, and user UUID
  • Workspace ONE enrollment information
  • Workspace ONE system integrity protection status, compromised status, and compliance status

A Workspace ONE connector has the following options:

  • Connector name: A name for the connector.
  • Connector server name: For cloud connectors, this server is the Cloud option on the Connector Servers page. If you already added the connector to the Cloud option, this field will be populated for you. Otherwise, select Cloud from the list.
  • URL or server name: The URL for your instance of Workspace ONE.
  • Device threshold: To limit the amount of data that is gathered for Neurons, set a threshold for a specific number of days. The connector will not include records unless the device has checked in or otherwise changed during that time.
  • Username and Password: Credentials to access Workspace ONE.
  • Repeats: How often the connector should gather data.
  • Start time: The time of day the connector should start running. To minimize the impact on your network and applications, we recommend that connectors generally run at night or on weekends.
  • Active: Whether the connector is active or not. While the connector is active, it runs according to the schedule you create. If you clear the check box, the connector is inactive and will not gather data until the check box is enabled again and the connector is saved.

For details on configuring or using connectors, see Setting up connectors.