Ivanti Neurons Agent

Please be aware there are significant changes coming in Ivanti Neurons Agent Management. This will impact your Neurons workflow. For further details see Migrating to New Agent Management.

The Ivanti Neurons Agent is the end-point facility of the Ivanti Neurons Platform. The Agent is in charge of a range of tasks, including endpoint registration and configuration, common messaging, error reporting, etc.

Proxy Configuration for Ivanti Neurons Agent is configurable through the options file, applicable only to Windows devices.

Engines such as the Edge Intelligence engine and its sensors, or the Automation engine can be installed by the agent. Engine tasks can then be scheduled and triggered by the agent.

The engines and sensors often require privileged access to perform their work, so they generally run as LocalSystem. For example, if you use the agent to execute a PowerShell script, the Automation engine runs the script as LocalSystem.

Requirements

To be able to take advantage of all features1 General availability of features depends on the license for your Ivanti Neurons environment. Meeting the requirements ensures that the licensed features will be available on your endpoints after installing the Neurons Agent. of the Neurons Platform, endpoints on which the Neurons Agent will be installed need to comply with all of the following requirements. This may preclude some versions of otherwise supported operating systems, because they cannot meet other requirements.

• A supported operating system.
  For an overview of supported operating systems, and the features that are supported on them, go to Operating System Compatibility Matrix.
• .NET 4.8 2 Endpoints with an earlier version of .Net may still receive part of the features of the Ivanti Neurons Platform. (on a Windows OS only)
  For an overview of compatibility with versions of Microsoft Windows, see .NET Framework system requirements.
• TLS 1.2 enabled. For details refer to this Microsoft support article.
• Communication between the agent and the Neurons Platform uses:
  • HTTPS port 443
  • MQTT port 8883
• One or more of the following ciphers:
  • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
  • TLS_DHE_RSA_WITH_AES_256_GCM_SHA384
  • TLS_DHE_RSA_WITH_AES_128_GCM_SHA256

If you have firewalls that prevent communication between the Neurons Platform and an Ivanti Neurons Agent, create a firewall exception for *.ivanticloud.com.
For more information, refer to Required URLs, IP addresses and ports.