Agent Management

Please be aware there are significant changes coming in Ivanti Neurons Agent Management. This will impact your Neurons workflow. For further details see Migrating to New Agent Management.

The Ivanti Neurons Agent is the end-point facility of the Ivanti Neurons Platform. The Agent is in charge of a range of tasks, including endpoint registration and configuration, common messaging, error reporting, etc.

Proxy Configuration for Ivanti Neurons Agent is configurable through the options file, applicable only to Windows devices.

Engines such as the Edge Intelligence engine and its sensors, or the Automation engine can be installed by the agent. Engine tasks can then be scheduled and triggered by the agent.

The engines and sensors often require privileged access to perform their work, so they generally run as LocalSystem. For example, if you use the agent to execute a PowerShell script, the Automation engine runs the script as LocalSystem.


To be able to take advantage of all features1 of the Neurons Platform, endpoints on which the Neurons Agent will be installed need to comply with all of the following requirements. This may preclude some versions of otherwise supported operating systems, because they cannot meet other requirements.

If you have firewalls that prevent communication between the Neurons Platform and an Ivanti Neurons Agent, create a firewall exception for *
For more information, see Required URLs, IP addresses and ports.

You cannot install an agent on a device that has the Connector server utility installed.

Installing the Agent

To download the Ivanti Neurons Agent software, go to Admin > Agent Management in the left navigation pane.

After the agent has been installed and is listed on the Devices page, you can view the device details, or ask questions on the Edge Intelligence page.

If you use distribution software (such as Ivanti Endpoint Manager) that sends the arguments separately, remember to remove the agent filename from the copied text before you paste it into the distribution software. For details on how to use Ivanti Endpoint Manager to distribute the Ivanti Neurons Agent, see How to deploy an Ivanti Neurons Agent using Endpoint Manager.

Uninstalling the Agent