Devices
After you've imported information into the Ivanti Neurons Platform or deployed the Ivanti Neurons Agent, the device records appear on the Devices page. Access this page by clicking Devices in the left navigation pane.
Use the device details search box to search the device list for matching text.
Alternatively, use the global search at the top of the page to search for users or devices, from anywhere in the Neurons Platform.
To delete a device from the Neurons Platform, select the box next to the device and then click Delete at the top of the page. This removes the record for that device from the Neurons Platform. If the record was imported from another source using a connector, and the device record still exists in the source, the record may be re-imported the next time the connector runs.
Use the enhanced filtering and grouping features to find and organize devices you're managing.

Filters help you find the devices you want to manage. Filters are based on table columns in the device view. Applying a filter to a column limits the device list to devices matching the filter. If you create a filter that has multiple elements, the device list shows only devices matching the filter elements you specified.
Here's a filter that only shows devices with a Cloud agent and that run a version of Windows 10:
To create a device view filter
- Next to the search bar at the top of the device view, click the filter
button.
- Select the Boolean operator you want to use in the filter, either And, Or, Not And, or Not Or. The operator you select will apply to all filter elements.
- Click the plus sign next to the Boolean operator to add a filter element.
- In the filter element that appears, select the column you want filtered, the filter type, such as Equals or Does not contain, and then the value to be filtered.
- Repeat steps 3-4 if you want additional elements to be part of the filter.
- To apply the filter, press Enter in the last filter element or click somewhere else on the page. The filter button has a red dot on it when a filter is active.
After applying the filter, if you use the Select All check box (to the left of the Display Name column), the visual cue of selecting every device in the data grid will not always occur. However, all devices are indeed selected (as indicated at the top right of the page by "[Number] Devices Selected"). All actions such as Export and Delete will work on the selected devices. -
When you're done with the filter, click the filter button and click Clear all.

Advanced filtering can help you view your imported device data in a meaningful and structured way. Here are some use cases where advanced filtering is useful:
You have different laptop models, each requiring a specific healing workflow based on the device model type. To view each of these models, you need to create a device group based on the device's model ID. Your filter might look like this:
Your version of the Neurons Platform is integrated with Ivanti Neurons for ITSM, and the ITSM connector is set up to import data daily. You use Microsoft Teams to interact with end users via Ivanti Neurons for Healing. You want to send a Teams message to end users when their device is associated with an incident in a ‘Waiting for Customer’ state. Your filter might look like this:
You want to create a device group based on a device's DEX score, specifically to view its Service Management record and proactively heal it if needed. (Where a device may have a reasonable overall DEX score, it may also have a low Service Management score due to many attached incidents.) You use Microsoft Teams to interact with end users via Ivanti Neurons for Healing and want to let them know when healing has occurred, as well as send a user-sentiment survey afterward. Your filter might look like this:

Use the groups feature to create groups of devices. Groups help you organize the devices you regularly manage. Quickly switch between groups with the Groups button at the top left of the page.
Groups can be either static or dynamic.
Static groups work well when you know what devices you want in the group and that list of devices doesn't change often.
Dynamic groups work well when you want to show only devices matching your filters. The dynamic group membership is recalculated each time you view the group. Dynamic groups can be created from column filters or search results.
To create a static group
- Click the Groups button and click New group.
- Enter a Group name.
- Under group type, select Static.
- Click Add devices.
- Select the check box beside each device you want in the static group. Use search results to help you find devices. Click the Add devices button at the top to add devices to the list as necessary.
- Once you are done adding devices, click OK.
- Under visibility, select Private if you want a group only you can see. Select Public if you want everyone to see the group.
- At the top of the page, click Save and close. It may take 30 seconds or so for your group to be available for use.
To create a dynamic group
- In the device view, click the Filter button
and create a filter that includes the devices you want.
- If the results look good, click New dynamic group.
- Enter a Group name.
- Under group type, make sure Dynamic is selected.
- Under visibility, select Private if you want a group only you can see. Select Public if you want everyone to see the group.
- At the top of the page, click Save and close. It may take 30 seconds or so for your group to be available for use.
The Ivanti Neurons Smart Advisors offer additional details about devices. Smart Advisors provide reports for device reconciliation, stability, and inventory management (i.e., reimage or replace). For more information, see Smart Advisors.
About columns on the Devices page
Each column represents an imported device attribute. Depending on the connectors you have set up for use with the Neurons Platform, you can potentially import thousands of different attributes and choose to display any of them in a column on this page. The following drop-down list shows the default columns on this page and the attributes they are mapped to.

Column: Display Name; attribute: DisplayName
Column: Neurons Agent Installed; attribute: Ivanti.AgentFramework.AgentId
Column: EPM Managed; attribute: LandeskManagement.CommonBaseAgent8.Installed
Column: Connector Name; attribute: DiscoveryMetadata.Connectors.ConnectorName
Column: Connector Type; attribute: DiscoveryMetadata.Connectors.Provider
Column: Dex Score; attribute: Dexi.Score
Column: Manufacturer; attribute: System.ManufacturerName
Column: Model; attribute: System.Model
Column: IP Address; attribute: Network.TCPIP.Address
Column: Operating System; attribute: OS.Name
Column: Login Name; attribute: LoginName
Column: Last Hardware Scan Date; attribute: LastHardwareScanDate
Column: Last Discovery Scan Date; attribute: LastDiscoveryScanDate
Column: Type; attribute: Type
To change the default columns, use the Column Chooser button at the right-edge of the column header. You can add and delete columns and rearrange their order. Use the drop-down lists to select which attributes will be visible.
Discovering attributes to use for columns
Device attributes come from the connectors you are using. To narrow down the attributes that may be useful on the Devices page, you need to know what attributes have been imported and what data is contained in them:
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For a list of the device attributes imported by each connector, see Connector data mapping and download the Devices CSV file.
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At the bottom of each connector topic is a downloadable CSV file that lists the attributes only imported by that connector.
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On the Devices page, you can select a device, then open its Details tab to see all of the attributes imported for that device.