Working with the Endpoint Details Page

You can perform a number of tasks related to endpoints from the Endpoint Details page. You perform most of these tasks regardless of the tab selected. However, certain tasks are specific to certain tabs.

To perform most tasks associated with endpoints, click a toolbar button. To perform some tasks, selecting one or multiple endpoints from the page list may be necessary.

The following list displays the tasks you can perform from the Endpoint Details page.

Viewing the Agent Uninstall Password

If you need to uninstall the agent from an endpoint, you will be prompted to enter a password during the uninstall. You can view this uninstall password from the Endpoint Details page for the endpoint.

View the agent uninstall password from the endpoint's Endpoint Details page Information tab.

  1. From the Navigation Menu, select Manage >Endpoints.
  2. Click the Name link for the relevant endpoint.
    The Endpoints Details page opens to the Information tab.
  3. From the toolbar, click View.
    The Agent Uninstall Password dialog opens, displaying the password. Record the password if necessary. Close the dialog when you are done.

The Agent Uninstall Password Dialog

The Agent Uninstall Password dialog contains the endpoint's name and the password that is required to uninstall the agent locally from an endpoint.

The following table describes the fields that appear on the Agent Uninstall Password dialog.

Field

Description

Endpoint name

The endpoint's name.

Agent uninstall password

The password required to uninstall the agent from the endpoint locally.

Upgrading the Agent on a Single Endpoint

From the Endpoint Details page, you can upgrade the Ivanti Endpoint Security Agent installed on the endpoint to a newer version.

Define the agent version for the endpoint from the Information tab.

  1. From the Navigation Menu, select Manage >Endpoints.
  2. Click the link associated with endpoint you want to define agent version(s)for.
    The Endpoint Details page for the endpoint opens to the Information tab.
  3. Click Agent Versions.
    The Manage Agent Versions dialog opens.
  4. Select an agent version from the Agent Version list.

    The agent versions available for selections are defined from the Options page. For additional information, refer to Working with Options.

  5. Click OK.
    The Manage Agent Versions dialog closes. If an agent version other than the defined version is installed on the endpoints, the defined version is installed over the previous version.

Enabling an Endpoint

Enabling an endpoint includes the endpoint in the content management activities of the Ivanti Endpoint Security.

You can enable an endpoint from the Endpoint Details page.

  1. From the Navigation Menu, select Manage >Endpoints.
  2. Click the link in the Name column that corresponds to the endpoint that you want to enable.
    The Endpoints Details page opens with the Information tab selected by default.
  3. Click Enable.
    The endpoint is enabled.

Disabling an Endpoint

Disabling an endpoint stops agent functions on an endpoint. Disabled endpoints are not included in security management activity.

You can disable an endpoint from the Endpoint Details page.

  1. From the Navigation Menu, select Manage >Endpoints.
  2. Click the link in the Name column that corresponds with the endpoint you want to disable.
    The Endpoints Details page opens with the Information tab selected by default.
  3. Click Disable.
    A disable confirmation dialog displays.
  4. In the confirmation dialog box, click OK.
    The endpoint is disabled. After disabling an agent, the endpoint can be deleted from Ivanti Endpoint Security.

    Once disabled, the endpoint may not appear in the Endpoints page list based on the Status filter settings. To include disabled devices in the list, ensure you select Disabled or All in the Status filter.

Managing Endpoint Modules

You may select which module license an endpoint's agent uses. Using this feature allows you control which modules apply to a particular endpoint.
You can also Manage Endpoint Modules from the Groups page. See Managing Endpoint Modules (Groups Page).

Manage modules for individual endpoints from the Add/Remove Modules dialog.

  1. From the Navigation Menu, select Manage >Endpoints.
  2. Click the link for the endpoint you want to work with.
    The Endpoints Details page opens.
  3. Click Manage Modules.
    The Add/Remove Modules dialog opens.
  4. Manage modules for each endpoint.
    • Select an empty check box to add a module.
    • Clear selected check boxes to remove a module.
  5. Click OK.
    The Add/Remove Modules dialog closes and modules are either installed or uninstalled according to your changes.

Exporting Endpoint Information

You can export the endpoint information generated in the Ivanti Endpoint Security so that it can be used in other applications.

The export utility lets you export endpoint information to a comma-separated value (.csv) file format. For additional information, refer to Exporting Data.

Adding a Display Name to an Endpoint

You can associate an alternate name (50 characters maximum) with an endpoint to help you identify and distinguish it.

Use the Display Name to provide endpoint decision-making information like what system it belongs to, where it is located, and what it is used for.

  1. From the Navigation Menu, select Manage >Endpoints.
  2. Click the link in the Name column that corresponds to the endpoint that you want to add a Display Name to.
    The Endpoints Details page opens with the Information tab selected by default.
  3. Beside the Display Name, click the Edit icon.
    An editable field appears.
  4. Enter a word or phrase up to 50 characters in length. If you leave the field blank the Endpoint Name will be used.
  5. Click the Save icon ().

    The Cancel icon () cancels your changes and anything you enter is not saved.

    6. A Display Name is added to the Endpoint information. It will appear on the Manage > Endpoints page and Manage > Groups page (Endpoint Membership view):

    • Tool-tip when you hover over the Endpoint Name.
    • Display Name column of Endpoint lists (the tool-tip when you hover over a Display Name is the Endpoint Name).
    • Display Name column of the comma separated list (CSV) file you export.

      Tip: You can filter endpoints by Display Name using the Display Name filter.

Editing the Display Name of an Endpoint

You can edit the alternate name associated with an endpoint on the Manage > Endpoints Information tab.

The Display Name is used to provide endpoint decision-making information like what system it belongs to, where it is located, and what it is used for.

  1. From the Navigation Menu, select Manage >Endpoints.
  2. Click the link in the Name column that corresponds to the endpoint that you want to add a Display Name to.
    The Endpoints Details page opens with the Information tab selected by default.
  3. Beside the Display Name, click the Edit icon.
    An editable field appears.
  4. Enter a word or phrase up to 50 characters in length. If you leave the field blank the Endpoint Name will be used.

  5. Click the Save icon ().

    The Cancel icon () cancels your changes and anything you enter is not saved.

    6. The Display Name is changed. It will appear on the Manage > Endpoints page and Manage > Groups page (Endpoint Membership view):

    • Tool-tip when you hover over the Endpoint Name.
    • Display Name column of Endpoint lists (the tool-tip when you hover over a Display Name is the Endpoint Name).
    • Display Name column of the comma separated list (CSV) file you export.

      Tip: You can filter endpoints by Display Name using the Display Name filter.

Removing the Display Name of an Endpoint

You can remove the alternate name associated with an endpoint on the Manage > Endpoints Information tab.

The Display Name is used to provide endpoint decision-making information like what system it belongs to, where it is located, and what it is used for.

  1. From the Navigation Menu, select Manage >Endpoints.
  2. Click the link in the Name column that corresponds to the endpoint that you want to add a Display Name to.
    The Endpoints Details page opens with the Information tab selected by default.
  3. Beside the Display Name, click the Edit icon.
    An editable field appears.
  4. Remove the name from the field.
  5. Click the Save icon ().

    The Cancel icon () cancels your changes and anything you enter is not saved.

    6. The custom Display Name is removed and the Endpoint Name is used instead. It will appear on the Manage > Endpoints page and Manage > Groups page (Endpoint Membership view):

    • Tool-tip when you hover over the Endpoint Name.
    • Display Name column of Endpoint lists.
    • Display Name column of the comma separated list (CSV) file you export.