Configure this tab to define how user interface, password, and report display options behave. Configure the General tab from the Options page.

1. From the Navigation Menu, select Tools > Options.
2. Ensure the General tab is selected.
3. Define the UI options.
   These options define general user interface behavior.
   1. Select a value from the Default number of rows page list (25, 50, 100, 200, 500).
      This option defines the default number of rows that display in list pages.
   2. Select a value from the Cache timeout list (5, 10, 15, 20, 30).
      This option defines the maximum number of minutes data is held in the memory before it needs to be reloaded from the database.
   3. Select a value from the Session timeout list (20, 40, 60, 80, 100).
      This option defines the number of minutes before a repeat login is required due to inactivity.
   4. Select or clear the Activate automatic IP grouping in the Groups view check box.
      This option creates groups organized by IP address in the Groups page Browser named IP Collection.
   5. Define an Enhanced Reports Url.
      This option is used to define the URL of your custom reports Web page, if one is used in your environment. However, you can enter any URL you want. This URL can be opened by selecting Reports > Enhanced Reports from the Navigation Menu.
4. Define the Password options.
   This option defines the number of days prior to a required password change (as controlled by Windows) that a notification displays. Type a value in the Display notification x days prior to password expiration field. A value of 0 disables password expiration.
5. Define the Discovery and Agent Management Job logging options.
   These option control what information is recorded during Discovery Scan Jobs and Agent Management Jobs. Complete the following substeps:
   1. Select a Logging Level.
      Logging levels include:
   • Trace
   • Diagnostic
   • Information
   • Warning
   • Error
   • Critical
   2. Select the check boxes for the desired Include common troubleshooting information for options.
      Option include:
   • Agent Management
   • Discovery
   • SOAP
6. Define the Report and display options.
   These options control formatting options for PDF reports. Perform the step(s) required to define each option.

   Tip: The Default item available in each Report and display options returns the applicable option to the last saved value.

   1. Select a value from the Date format list.
      This option defines the date format displayed in text-based and graphical reports.
   2. Select a value from the two Time separator options.
      This option defines the character used to separate hours, minutes, and seconds in reports. This option also defines the time notation used in reports.

      Tip: The Time format field previews your Time separator selections.

   3. Select a value from the Paper size for reports list.
      This option defines how reports are formatted for printing.
7. Click Save.
   The General tab configuration is saved.

Configure this tab to define default agent behavior. Settings include agent installation settings, communication settings, and agent version settings.

Configure the Agents tab from the Options page.

1. Select Tools > Options.
   The Options page opens.
2. Select the Agents tab.
3. Define the Agent Installation options.
   These options define the default values for Agent Management Jobs.
   1. Select a value from the Timeout list (1-30 minutes).
      This option defines the number of minutes before a job times out because the endpoint does not respond.
   2. Select a value from the Number of retries list (1-10).
      This option defines the number of attempts a job retries if initial and subsequent installations fail.
   3. Select a value from the Number of simultaneous installs list (1-25).
      This option defines the number of agents that can be installed or uninstalled simultaneously during a job. A value of 1 configures jobs for serial installations.
   4. Type a value in the Server identity field.
      This field defines the default text entered in the Server Identity field during jobs. Identity is the name endpoints list as their server. Type identity in one of the following formats:
      • computername.domainname.com
      • computername
      • 10.10.10.10
   5. Select a Scan method for pre-selected targets option:
      These buttons define how endpoints select from a page list are added to the job Targets list. The options include:
      • IP Address
      • Computer Name
4. Define the Communication options.
   To define these options, complete the following substeps.
   1. Type a value in the Agents should be shown offline when inactive for field (0-9999).
      This option defines the time period (in minutes, hours, or days) before an endpoint status changed to offline because it has not checked in with your sever. Disabled and un-installed agents are not considered offline. A value of 0 disables this option.
   2. Select a value from the Agents should be shown offline when inactive for list. Select from the following values:
      • Minute(s)
      • Hour(s)
      • Day(s)
5. Define the Absentee agent deletion option.
   This option defines when an uncommunicative endpoints are removed the Web console and system database. Type a value in the Delete absentee agent after x Days field (0-999) Days. A value of 0 disables the option.
6. Define the Agent Versions options.
   These options define the agent versions that are available for installation during when working with the following system dialogs:
   • The Manage Agent Versions Dialog
   • The Download Agent Installers Dialog
   • The Install Agents Wizard
   1. Select a value from the Windows 7 and newer agent version.

   Because the agent is updated regularly, Agent Versions option list values change frequently. Additionally, when selecting agent version options, remember the following information:

   • Newest Available means only the latest agent version is available for installation.

     This option only defines which agent version is available when working with the Manage Agent Versions dialog, the Download Agent Installers dialog, or the Install Agents Wizard. It does not automatically install newly released agent versions on network endpoints. To ensure the newest agent version is installed on network endpoints, you must manually define the latest version. For additional information, refer to Upgrading Endpoints.

   • Agent Version only list items mean only that agent version is available for installation.
   • Agent Version + list items mean that agent version and all version that supersede it are available for installation.
7. Click Save.
   The Agents tab configuration is saved.

To export the options settings that are listed on any Options page tab to a comma separated value (.csv) file, click the Export button. Exporting data lets you work with that data in other programs for reporting and analytical purposes.

For additional information, refer to Exporting Data.