Working with the Endpoints Page
You can perform a number of tasks related to endpoints using toolbar buttons on the Endpoints page. Click a button to perform a task. Some buttons are not available until one or more list item is selected. The following list displays the tasks that you can perform from the Endpoints page.
- Installing an Agent
- Installing Agents by Agent Management Job
- Uninstalling Agents by Agent Management Job
- Downloading the Agent Installer
- Deleting an Endpoint
- Enabling the Ivanti Endpoint Security Agent
- Disabling the Ivanti Endpoint Security Agent
- Upgrading Endpoints
- Installing Endpoint Modules
Installing an Agent
Before you can manage a network endpoint, you must install an agent. You can install an agent manually or using a wizard.
There are two ways in which you can install an agent on an endpoint:
- Install an agent remotely by creating an Agent Management Job. For additional information, refer to Installing Agents by Agent Management Job.
- Install an agent locally by browsing to the Ivanti Endpoint Security server from the endpoint that you want to manage and downloading the agent installer. For additional information, refer to Downloading the Agent Installer.
Installing Agents by Agent Management Job
Within Ivanti Endpoint Security, there are multiple methods of installing agents using an Agent Management Job. To create an Agent Management Job that installs agents from the Endpoints page, select Manage Agents > Install Agents from the toolbar.
Tip: You can predefine job targets by selecting endpoints from the page list.
For additional information, refer to Installing Agents by Agent Management Job.
Uninstalling Agents by Agent Management Job
Within Ivanti Endpoint Security, there are multiple methods of uninstalling agents using an Agent Management Job. To create an Agent Management Job that uninstalls agents from the Endpoints page, select Manage Agents > Uninstall Agents from the toolbar.
You can predefine job targets by selecting endpoints from the page list.
For additional information, refer to Uninstalling Agents by Agent Management Job.
Upgrading Endpoints
From the Endpoints page, you can upgrade your endpoints to the latest version of the Ivanti Endpoint Security Agent. You can update all the endpoints at once, but, as a test, you should upgrade just a few endpoints.
Upgrade your agents using the Manage Agent Versions dialog, which can be opened from any tab on the Endpoints page.
- From the Navigation Menu, select Manage > Endpoints.
- Select the endpoints you want to upgrade.
- Click Agent Versions.
The Manage Agent Versions dialog opens. - Select the latest agent version from the Select One menu and click Apply to All Agents.
Tip:
- You can also select an agent version for each endpoint by using the Agent Version column menu.
- The agent versions available for upgrading can be selected from the Agents tab on the Options page.
- Click OK.
Your endpoints begin upgrading.- Endpoint upgrade progress displays on the Manage > Endpoints page.
- Endpoints in the process of upgrading display the icon in the Agent Version column.
- When the icons stops displaying, and the agent version updates, the upgrade is complete.
Downloading the Agent Installer
You can install an agent locally by connecting to the Ivanti Endpoint Security, downloading the agent installer, and running the installer on the endpoint that you want to manage.
The following procedure describes the steps required to download the agent installer to the endpoint that you want to manage using Ivanti Endpoint Security. The agent system requirements and installation procedure varies by operating system. For complete instructions regarding the installation of agents on supported operating systems, refer to the Ivanti Endpoint Security: Agent Installation Guide.
- Log in to the target computer as the local administrator (or a member of the Local Administrators group).
- Log into your Ivanti Endpoint Security.
For additional information, refer to 1 Logging In. - From the Navigation Menu, select Tools > Download Agent Installer.
- Select the endpoint operating system from the Operating System drop-down list.
- Select the agent version that you want to install on the endpoint from the Agent Version drop- down list.
The agent versions available for selection are defined by the Agent Version Options, which you can edit from the Options page Agents tab. For additional information, refer to Agent Versions.
- Click Download.
A Download File dialog opens, prompting you to save or open the installer.
Deleting an Endpoint
Deleting an endpoint removes its record from the Ivanti Endpoint Security.
Prerequisites:
-
The endpoints you want to delete must be disabled.
For additional information, refer to Disabling the Ivanti Endpoint Security Agent.
Delete endpoints from the Endpoints page All tab.
Deleting an endpoint removes its record from the Ivanti Endpoint Security database, but it does not remove the agent on the endpoint.
- From the Navigation Menu, select Manage > Endpoints.
- Ensure the page is filtered to display disabled agents.
For additional information, refer to Using Filters. - Select one or multiple endpoints with disabled agents.
- In the toolbar, click Delete.
A delete confirmation dialog displays. - Click OK to confirm the deletion.
The endpoint is deleted from the list.
Enabling Modules on an Endpoint
Enabling a module's endpoint component activates the functions an agent's installed module after it has been disabled.
Prerequisites:
-
Endpoints must have the applicable agent module installed, and the endpoint must be licensed for the agent module.
For additional information, refer to Installing Endpoint Modules.
Enable a module from the applicable Endpoints page tab.
- From the Navigation Menu, select Manage > Endpoints.
- Select the tab for the module that you want to enable for an endpoint.
The tabs available will vary based on the module(s) you have installed.
- Select one or more endpoint that does not have the module enabled.
- From the toolbar, select Enable > Enable Module.
The module for the selected endpoints is enabled.
Enabling the Ivanti Endpoint Security Agent
Disabled Ivanti Endpoint Security Agents can be re-enabled at any time. Enabling an Ivanti Endpoint Security Agent allows it to be included in the security management activities of the Ivanti Endpoint Security.
Enable endpoints from the Endpoints page.
- From the Navigation Menu, select Manage > Endpoints.
- Select the disabled endpoint(s) you want to enable.
- Click Enable.
The agent and all modules are enabled.
Disabling Modules on an Endpoint
Disabling a module's endpoint components deactivates the module functions for the endpoint's agent.
Prerequisites:
-
The module you want to disable must currently be enabled.
Disable a module from the applicable Endpoints page tab.
- From the Navigation Menu, select Manage > Endpoints.
- Select the tab for the module that you want to disable for an endpoint.
The tabs available will vary with which module(s) you have installed.
- Select one or more endpoints with the agent module enabled.
- From the toolbar, select Disable > Disable Module.
A notification displays, informing you that disabling the module stops module-related functions.Disabling a module does not release applicable agent license. To release an agent license, you must completely uninstall the agent module on the endpoints. For additional information, refer to Installing Endpoint Modules.
- Click OK to dismiss the notification.
The module for the selected endpoints is disabled.
Disabling the Ivanti Endpoint Security Agent
Once the Ivanti Endpoint Security Agent on an endpoint is disabled, the installed modules no longer function. Disabled Ivanti Endpoint Security Agents remain listed and can be re-enabled at any time.
Disable endpoints from the Endpoints page.
- From the Navigation Menu, select Manage > Endpoints.
- Select the enabled endpoint(s) you want to disable.
- Click Disable.
The endpoint is displayed in the list of endpoints identified with the disabled icon in the Status column. After disabling an agent, the endpoint can be deleted from Ivanti Endpoint Security.Once disabled, the endpoint may not appear in the list based on the Status filter settings. To include disabled endpoints in the list, ensure you select Disabled or All in the Status filter.
The Add/Remove Modules Dialog
This dialog lists information about each module license you have purchased. You can also use it to install or remove module endpoint components to or from individual endpoints within your network.
Open this dialog from the Endpoints page by selecting one endpoint or more and clicking Manage Modules.
The following describes each item in the dialog table.
Item |
Description |
---|---|
Licenses |
The modules you are currently licensed for. A column appears for each module you are licensed for. |
Purchased |
The number of licenses purchased for the applicable module. |
In Use |
The number of licenses in use for the applicable module. |
Pending |
The number of licenses pending installation or removal for the applicable module. |
Available |
The number of module licenses available for assignment. |
The following table describes each column in the dialog list.
Column |
Description |
---|---|
Endpoint Name |
Indicates the name of managed endpoint. |
IP Address |
Indicates the IP address of the managed endpoint. |
Agent Version |
Indicates the agent version number defined for the endpoint. |
Module Name |
Indicates if the module endpoint component for the applicable module is installed on the endpoint. A selected check box indicates the component is installed on the endpoint. A cleared check box indicates the module is not installed on the endpoint. |
There is a Module Name column for each module you have purchased.
Installing Endpoint Modules
Before you can use a module's functions on your Ivanti Endpoint Security network endpoints, you must first install the module's endpoint component on the applicable endpoints. After installing a module endpoint, you can remove it any time.
Prerequisites:
-
If installing a module's endpoint components, the module's server component must be installed.
Manage module endpoint components for individual endpoints from the Add/Remove Modules dialog.
- From the Navigation Menu, select Manage > Endpoints.
- Select the check box(es) associated with the endpoints for which you want to manage modules.
- Click Manage Modules.
The Add/Remove Modules dialog opens. - Manage modules for each endpoint.
- To add a module for a particular endpoint, select the module check box for the applicable endpoint.
- To remove a module for a particular endpoint, clear the module check box for the applicable endpoint.
- Click OK.
The Add/Remove Modules dialog closes. The begins installing or uninstalling the selected modules. As module management occurs, the endpoint Module Installed status changes in the Endpoint page list.When installing the Device Control endpoint module, target endpoints must be rebooted to complete installation.
Exporting Endpoint Information
You can export the endpoint information generated in the Ivanti Endpoint Security so that it can be used in other applications.
The export utility lets you export endpoint information to a comma-separated value (.csv) file format. For additional information, refer to Exporting Data.