Service Manager
This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.To view the help for the latest version of Service Manager, click here
Default Quick Actions
•About the Default Quick Actions
•Home
•Incident Quick Actions (Uncategorized)
•Incident Quick Actions (Forms)
•Release Quick Actions (No Category)
•Release Quick Actions (Forms)
•Release Quick Action (New Milestones)
•Release Quick Actions (Search and Link )
•Release Quick Actions (System)
•Release Quick Actions (Windows 7 Migration Milestones)
About the Default Quick Actions
The list of quick actions that are available from the Action Menu depends on your context. Some quick actions are available only from the search results table or list of the Incident workspace, while others are specific to the incident record or tab on the record.
The list of quick actions that are available also depends on your role; most quick actions are published to a specific role and can only be seen by users logging in to that role.
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