Neurons for ITSM Deployment Overview

Hardware Considerations

Demonstration or Proof-of-Concept Deployment

Minimum Production Deployment

Enterprise Production Deployment

Security Enterprise Production Deployment

Database Deployment Options

Operations Console Deployment Options

Reporting Services Deployment Options

Voice Deployment Options

Hardware Considerations

The following factors drive the hardware requirements for a new Neurons for ITSM deployment:

Neurons for ITSM supports separate landscapes: development (also called staging), test (also called UAT), and production. You can run these landscapes on the same server or isolate them on separate servers.
If you choose to run them on separate servers, you must provide additional hardware. Except for the demonstration or proof-of-concept deployment, we do not recommend putting all of the landscapes on one server.

You can adjust the amount of hardware used after you deploy your system, after you have collected usage data. The Neurons for ITSM software is horizontally and vertically scalable, allowing you to add more hardware to increase performance without license changes.