Performance Tuning

The Performance Tuning Guide for Neurons for ITSM describes how to configure Neurons for ITSM including the platform, the Neurons for ITSM application server, and the Neurons for ITSM application database, to optimize performance for Neurons for ITSM.

Intended Audience

This document is intended for system administrators.

To perform the procedures described in this document you should have:

•Expert knowledge of Neurons for ITSM, platform, business objects, definition sets, and the Ivanti Service Manager Configuration Console. The Configuration Console is the interface where you apply changes to the databases to give structure to Ivanti Service Manager.

•Working knowledge of database structure and terminology.

•Working knowledge of the Microsoft Windows operating system.

•Working knowledge of the Microsoft .NET architecture.

•Working knowledge of Microsoft SQL Server Management Studio.

List of Topics

This document contains the following sections:

•Server and Connection Tuning: Describes how to configure servers and the connections between them in Ivanti Service Manager to optimize performance.

•Platform and Application Tuning: Describes how to configure Ivanti Service Manager and its platform to optimize performance.

•Database Tuning: Describes how to tune the Ivanti Service Manager databases for optimal performance.

•Performance Monitoring: Lists common performance monitoring parameters.

•Troubleshooting - Performance Tuning : Describes how to diagnose and fix common performance issues.

• Deleting Inactive Tables and Records: Describes how to delete inactive tables currently residing in the Ivanti Service Manager databases.