Unified Messaging Configuration

Unified Messaging (UM) enables a user to access voice, fax, and text messages via a single email or telephone account. Configure the system-wide UM settings in the Management Portal to use Unified Messaging in your Ivanti Voice deployment.

In addition to the general Unified Messaging configurations, configure user profile UM settings for each user who plans to use UM. Refer to Unified Messaging Tab Configuration.


Change the Start Criteria for UM Applications

General UM Settings

System Email Configuration

User Defaults Configuration

MWI Configuration (Indication Tab)

Group (Phantom) Mailbox Configuration