MDM components and traffic

By default, Ivanti Enterprise Mobility Management is installed with Endpoint Manager.

The diagram below shows the components that interact when you use Modern Device Management.

1.Mobile devices. Ivanti Enterprise Mobility Management can manage macOS, iOS, tvOS, Android, Chromebook, and Windows 10 devices.

2.Notification services. Endpoint Manager uses notification services to communicate with mobile devices. The notification service used depends on the OS of the devices being managed. When you send profiles or commands to devices, the traffic is sent to the devices using the appropriate protocol. FCM is used for legacy Android devices, APNS is used for iOS devices, and WNS is used for Windows devices. For information about enabling notification services, see Setting up notification services.

3.Firewall. For information about what ports Modern Device Management uses, see the Ivanti Community article About Ports used by Ivanti Endpoint Manager.

4.Cloud Services Appliance (CSA). Devices connect to the Endpoint Manager core server through an Ivanti Cloud Services Appliance (CSA). The Ivanti Cloud Services Appliance (CSA) provides secure communication and functionality over the internet. The CSA acts as a meeting place where internet or internal devices, MDM or agent-managed, can communicate with the Endpoint Manager core server. The CSA requires a third-party certificate for mobile device management. To configure your CSA, see Configuring the Ivanti Cloud Services Appliance.

5.Core server. For information about the Endpoint Manager core server, see Activating the core server.

Getting Started on your platform

For OS specific getting started guides, see the following sections:

Getting started with Android device management

Getting started with Apple device management

Getting started with Windows device management