Getting started with Windows mobile device management

Endpoint Manager MDM gives you access to additional management options for your Windows 10 devices, such as settings and configurations, software distribution, and console actions. MDM enrolled Windows 10 devices can also be managed using the Ivanti Agent, enabling hybrid management that combines the capabilities of MDM and traditional agent-based management.

Configuring Endpoint Manager for Windows device management

1.Configure your CSA in the console. The Ivanti Cloud Services Appliance (CSA) provides secure communication and functionality over the internet. The CSA acts as a meeting place where internet or internal devices, MDM or agent-managed, can communicate with the Endpoint Manager core server. To configure your CSA, see Configuring the Ivanti Cloud Services Appliance (Management Gateway).

2.Select your CSA for MDM. To select the CSA you would like Endpoint Manager MDM to communicate with, navigate to Configure > MDM Configurations > Mobility.

3.Connect your core to your LDAP server. In addition to querying the core database, Endpoint Manager also provides the directory tool that lets you locate, access, and manage devices in other directories via LDAP. In most deployments, the LDAP configuration points to an Active Directory server. For information about configuring the connection to your LDAP server, see LDAP queries.

4.Set up credentials for using notification services. Endpoint Manager uses Windows Push Notification Services (WNS) to communicate with Windows devices. For information about enabling WNS, see Setting up notification services.

Enrolling Windows devices

Enroll Windows 10 PCs. If you will be enrolling devices using On-Premise Active Directory, see Enrolling Windows 10 PCs for information about direct to core enrollment. If you will be enrolling devices using Azure Active Directory, see Using Windows Autopilot for information about Autopilot enrollment.

Windows 10 PCs can also be concurrently managed using the Ivanti Agent. Hybrid management using both the Ivanti Agent and MDM enables extensive device management, combining agent-based management with MDM configuration enhancements. For more information, see Installing the Agent for hybrid management.

Managing enrolled devices

Create agent settings to configure devices. Agent settings for mobile devices allow you to configure device settings and restrictions from the Endpoint Manager console. For more information about the available settings, see Agent settings: Windows MDM Configuration.

Create software packages for devices. Create MSI software distribution packages and silently distribute them to MDM managed Windows devices. For information on creating and distributing software packages, see Distributing content to MDM managed devices.

Perform actions from the console. After a device is enrolled, it appears in the inventory, and you can perform actions such as locking the device or viewing the device inventory. Most of these actions are performed by right-clicking on the device in the inventory. For information about available actions, see Managing Devices.