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Distribute content to mobile devices

Use Mobility Manager to distribute apps, documents, or links to mobile devices.

To distribute documents or links, the device user must have both the Ivanti Agent and the Ivanti Workspaces app installed. Use a universal link or document package created in the Distribution packages tool. For more information about types of packages, see Understanding distribution package types. For more information about distributing packages, see Distribute a package.

Distribute free apps from the Google Play store or the Apple App Store, or distribute apps that you have the .apk or .plist and .ipa files for.

Software distribution is currently not supported for Windows 10 devices.

For software, the package that is sent to the device does not contain the app, it only contains the location of the app. When the device receives the package, the device contacts the server (either the app store or your server) that hosts the app and downloads it. If the app server is unavailable (for example, if the app server is only available on the domain and the device is not currently on the domain), the device will attempt to download the app the next time that it checks in with the core server.

Use one of the following methods for distributing apps:

App store. When the free app is available in the Google Play store or the Apple App Store, you can search for the app or provide the URL. Mobility Manager uses the information from the app store to populate the package. You can only distribute free apps from an app store.

Manifest URL. If you have an app that was developed by or for your company, distribute it by putting the app (either the .apk file, or the .plist and .ipa files) on a web server. The software package tells the device the location of the server to retrieve the package from, and the device downloads and installs the package. The device must be able to connect to the web server where the app is hosted. The server that delivers the app can use either http or https. When you use a manifest URL, you must also know the package ID and package version. You can get that information from the app developer. A package ID may also be known as the bundle ID or package name.

An example of an Android package ID: com.google.android.apps.maps

An example of an iOS package ID: 418167706

NOTE: Mobility Manager does not use the preferred server information. Even if the app is stored on a preferred server, you must specify a URL to the server, and that is the only server the device will attempt to download the app from. If the server requires a password to access the app, the download will fail.

Software packages are specific to an operating system. You cannot have one package that delivers the same app to both Android and iOS devices. However, you can create one package for each operating system and then put them in the same bundle.

When you need to distribute a new version of an app that has already been distributed, create a software package with the new app, increment the version number, and use the same package ID. The device will detect that it is a new version of an app it already has, and update the app rather than uninstalling and re-installing.

To create a software package for Android or iOS

1.Click Tools > Distribution > Distribution packages.

2.Choose the folder where you are creating the package and click the New button in the toolbar.

3.Choose the type of package you want to create. Android and iOS packages are classified as Mobile packages, and Mac computers with the Macintosh MDM agent receive packages through the Macintosh > Macintosh MDM option.

4.On the Package information page, type a description of the app.

5.Select the method for distributing the app.

For App store, use the search box to find the app. When the search finds the app on the app store and you select it, the Location, Package ID and Package version fields are populated.

For Manifest URL, provide the path to the app. If it is an iOS or Mac app, provide the path to the .plist file. This must be an address to a web server that the device can reach. You also need to provide the Package ID and the Package version for the app.

For VPP, select an existing Token alias and then click the arrow icon. This presents a list of all apps associated with the VPP token. This option is only available for iOS and Macintosh MDM packages. If no tokens appear, see Associate Apple Volume Purchasing Program (VPP) account.

6.Click Save.

If you lack sufficient app licenses to distribute apps to all enrolled devices, Mobility Manager will deliver software packages until all licenses are used up. All remaining devices will display as a failed deployment.

 


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