Ivanti EPMM enables administrators to apply firmware updates to Zebra Devices using Zebra's Cloud OTA (Over the Air) service. Zebra devices are managed without OTA. From Ivanti EPMM version 10.6 or supported newer versions, Zebra OTA firmware update is supported. This allows you to activate the Zebra OTA service for your Ivanti EPMM, thus enabling you to receive firmware updates for OTA-capable Zebra Devices through firmware policies.
Process for Zebra support: