Resolved issues
These are cumulative release notes. If a release does not appear in this section, then there are no associated resolved issues.
ServiceNow Integrator
Update Set 3.1.1.0 - Resolved issue
- 1698482: This release resolves an issue where the Last Geo Capture and Location values under Device Location details was not populated. To locate the device after upgrading to version 3.1.1.0, you must run a full import to sync the associated values from Ivanti N-MDM to ServiceNow. For more information, see the full import script in Connecting to and configuring Ivanti Core or Ivanti Neurons for MDM and Adjusting the data import schedule.
ServiceNow Integrator
Update Set 3.1.0.0 - Resolved issues
- SCSI-252: Ivanti ServiceNow Integrator was not importing serial numbers. The device serial number is now available in the ServiceNow mobile devices section.
- SCSI-239: Delete Retired Devices functionality was inconsistent between Ivanti Core and ServiceNow. This release resolves this issue by introducing two attributes, "Delete Devices That Have Been Retired More Than (days)" and "Maximum Retired Devices to Delete in Each Session." To use these new attributes after upgrading to version 3.1, you must run a full import to sync the associated values from Ivanti Core to ServiceNow. See information about the full import script in Connecting to and configuring Ivanti Core or Ivanti Neurons for MDM and Adjusting the data import schedule. Once Full import job is success, user is able to delete retire devices which are synced from core are deleted based on values/dates set in Instance details.
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SCSI-238: ServiceNow delta syncs were not fetching iOS devices if MDM profile was not installed. This release resolves this issue.
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SCSI-237: ServiceNow delta syncs were not fetching newly registered assets. This release resolves this issue.
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SCSI-226: Missing sorting functionality was creating duplicate and missing device entries. This release resolves the issue by adding sorting functionality, by registration date in ascending order, while fetching devices from Ivanti Core.