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Installing the Avalanche Enabler

In order to manage devices running Android, Windows Mobile, or Windows CE, you must install an Avalanche Enabler. iOS devices do not require an enabler, for more information on connecting iOS devices to Avalanche, see Connecting iOS Devices to the Avalanche Server.

ClosedAndroid Devices

Allowing installation from outside sources:

If the device has the Google Play Store installed, enable the Settings > Applications > Unknown sources option on the device before you begin to install. This allows you to install an app from any source other than the Google Play Store.

On Oreo or newer versions of Android, the same setting is in Settings > Apps & Notifications > Advanced > Special app access > Install unknown apps. You'll need to select the browser on the device and set it to Allow.

To install the Enabler on an Android device:

1.Use the device to download the ANS Enabler from the download site.

Only use the GCM Enabler if you already have GCM credentials from Google AND you have configured Avalanche to use them.

2.From the device notifications, tap the application to install it.

3.Tap Accept to agree to the terms and conditions.

4.Tap Activate to allow the application to be a device administrator.

5.If the device was provisioned with an enroll.prf file, it automatically enrolls. Otherwise, on the Settings page, type the Enrollment ID and Password in the text boxes and tap Register.
The device is placed in the folder associated with the enrollment rule and receives the smart mobile device profile applied to the folder.

For more information on configuring the Enabler on Android devices, see Connecting Android Devices to the Avalanche Server.

ClosedWindows Mobile/CE Devices

To install an Enabler on a Windows Mobile/CE device, use an executable file that installs the Enabler on your mobile device via an ActiveSync (or Microsoft Mobile Device Center) connection.

To install the Enabler on a Windows Mobile/CE device:

1.From the download site, select the manufacturer for your device, then navigate to the page for your device model.

2.Save Avalanche Enabler executable file on a PC with ActiveSync.

3.Double-click the Enabler executable file.

4.The installation wizard appears and will walk you through the rest of the installation process.

For detailed information on installing the Enabler on Windows devices using ActiveSync, see Installing the Enabler via ActiveSync.


This page refers to an older version of the product.
View the current version of the User Guide.

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