Locating a Device using Cell Tower Information

When a device has GPRS capabilities, it can report the cell tower it is currently connected to. The Console can use this information to display an approximate location for the device on the map.

Avalanche uses geoservices.wavelink.com to retrieve information about the location of the cell towers. You must be able to access this Web site in order to use the Locate Cell Tower function.

To locate a device using cell tower information:

1.Navigate to a folder or mobile device group containing the device you want to locate.

2.Click the Inventory tab.

3.In the Mobile Devices panel, select the checkbox next to the name of the device you want to locate and click Locate Cell Tower.

An icon appears on the map displaying the location of the cell tower the device reported.

This page refers to an older version of the product.
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