How Cherwell Asset Management Works in a Hosted Installation

The CAM architecture diagram illustrates how data flows in hosted installations.

Cherwell Asset Management works much the same in a hosted installation as it does in an on-premises installation. The difference is that, with a hosted installation, some components are on-premises and others reside on a cloud server.

The on-premises components are:

  • CAM Administrator and CAM Administration Service, including a Scheduled Task Scheduler and Work Queue Manager
  • CAM Access Point
  • CAM Agents

The hosted components are:

  • CAM Database
  • Cherwell Service Management database
  • Web applications: the Authentication service, Purchasing, Reporting, CAM SaaS Analytics, and License Analytics
  • CAM Administration Service to database cloud service
  • CAM Access Point to database cloud service

More information about hosted installations