Configure Trusted Agents Service Groups

Trusted Agent service groups are used to route requests to specific Trusted Agent Services. If no groups are configured, all Trusted Agent Services are assumed to be capable of performing all Trusted Agent operations.

Trusted Agents service groups are created in CSM Administrator and selected when you configure Trusted Agents for external data sources, LDAP directories, Windows Domains, One-Step Actions, and email operations.

You can view status and last ping time information for each Trusted Agent Service and Trusted Agent Service Group.

To configure the Trusted Agents service groups, you must configure Trusted Agents and connect to the Trusted Agents Hub from CSM Administrator.

To add Trusted Agents service groups:

  1. In CSM Administrator, select the Trusted Agents category, and then the Edit Trusted Agents service groups task.
    The Trusted Agents dialog opens. If Trusted Agents is correctly configured and running, all Trusted Agents Services appear under the All Agent Services node.

    Trusted Agents Services are shown when they are successfully connected to the Trusted Agents Hub. If no Trusted Agents Services are present in this dialog, connect your services to the Trusted Agents Hub first, and then use this dialog to configure your services and groups.
  2. Select the Create icon.
  3. In the Trusted Agent Group Info section, provide a Name and Description for the service group.
  4. Select Save.
  5. Repeat the steps to add all of the service groups you need.
    The newly created groups appears in the tree.
  6. Select a service group, and then select the Add trusted agent service to group icon.
  7. Select a Trusted Agent Service to assign to the service group.
  8. Select OK.
  9. Assign a Trusted Agents Service to each service group.