View and Manually Unlock All Global Locks

A system administrator can manage (view/unlock) Global locks (all locked records for all Users) using the Record Locking Manager in CSM Administrator (CSM Admin>Settings>Global Lock Manager).

To view all Global locks:

1. In the CSM Administrator main window, click the Settings category, and then click the Global Lock Manager task.
2. Then:
   • Filter the Grid list (by selecting an Application and Lock Type).
   • Sort the Grid list by clicking the Sorting arrows.
   • Refresh the Grid list by clicking the Refresh button.
   • Print an export the Grid by right-clicking in the window.

To manually unlock all Global locks:

1. In the CSM Administrator main window, click the Settings category, and then click the Global Lock Manager task.
2. Click Select All to select all records.
3. Click Unlock Selected Records.