Tour the Report Suite

There are three main tools used in the Reporting process:

  1. The Report Wizard helps you build new Reports using data from Cherwell Report Writer, SQL Reporting Services, or Crystal Reports.
  2. The Report Designer allows you to determine the contents and appearance of Reports.
  3. The Report Preview window displays a preview of a Report after it has been created; from here, you can print or export a Report for distribution.

In addition, the Report Runner allows a User to use the Report Manager to design and run Reports without a full CSM license.

These tools are accessed through the Report Manager.