Navigating the Ivanti Neurons Platform

The main menu at the left-hand side in the Ivanti Neurons Platform provides access to the different components hosted in the platform, and the toolbar at the top of the page provides access to platform-wide features.

If you also have an Ivanti Neurons for MDM environment, you can use the Neurons App Switcher in the toolbar to switch to Ivanti Neurons for MDM. If you are using the same SSO provider, login is automatic, otherwise you will need your login credentials.

The features and components available to you depend on both the license you have, and the role you have been assigned.
For information about your license, contact your supplier.
For information about roles, see Access Control.

Toolbar

The following toolbar buttons are available to the right of the toolbar.

Button Function

Search icon

Opens a Search dialog. Search for items in Ivanti Neurons such as devices, people, license transactions, contracts, and software subscriptions.

Notifications icon

Opens the Notifications panel.

Help Center icon

Opens the Help Center panel.

What's new icon

Opens the What's New panel.

Opens the Neurons App Switcher. This enables you to switch between Ivanti Neurons applications.

profile icon

Opens the Profile panel. Displays the initials of the user who is signed in. Access options to change name and locale, password, or Sign Out.

Artificial Intelligence usage

Artificial Intelligence (AI) in Ivanti Neurons creates content automatically, which: may be incomplete, incorrect, or offensive; may contain errors or inaccuracies; or may not deliver the intended result. You should not rely on the output of the AI tool as the sole source of truth or factual information, and you should verify all outputs of the AI tool before making business decisions based on them.

Setting your locale

Your locale specifies the language of the user interface and the date, time, number, and currency formats used.

To set your locale:

  1. Click the Profile button in the toolbar.
    The Profile panel appears.
  2. Select Profile & Settings.
    The Edit Profile dialog appears.
  3. From the Locale drop-down, select the language and region you require.
  4. Click Save.

Unified Product Experience

The Ivanti Unified Product Experience (UPE) is only available for Ivanti Neurons for User Endpoint Management (UEM) tenants that have been linked and converged to other Ivanti Neurons tenants, such as, Ivanti Neurons for Modern Device Management (MDM), or for new tenants. When UPE is enabled you will see a difference in the navigation menu, there will be some additional menu options, and the location of some options will vary.

This feature is Early Access only and may not be available in your environment. For more information, please contact your Customer Success Manager.

Unified Product Experience consists of the following features:

New Navigation

The main menu has a new Configuration section. This same Configuration section is available in the main menu across all Ivanti Neurons converged products.

In the Configuration section, the following options are available:

  • Admin
  • Global Settings: Access Control and Authentication have moved from Admin to Global Settings.

This navigation change may alter some of the documented processes within this Help.

Unified Ivanti Login

The Unified Ivanti Login is an integrated authentication solution for accessing Ivanti Neurons for Unified Endpoint Management (UEM) and the Ivanti Neurons for Modern Device Management (MDM). This solution is based on a Single Sign-On Identity Provider.

When you log in to your tenant, click on the Neurons App Switcher in the toolbar to switch between Ivanti Neurons for Unified Endpoint Management and Ivanti Neurons for Modern Device Management without the need to log in and re-authenticate to each application separately.

Prerequisites

  • Linked Applications – your tenants must be linked by Ivanti to use Unified Ivanti Login.
  • Single Sign-On. Refer to External Authentication (SSO) to configure SSO.

Session Management

Session Inactivity

When multiple applications are open in different tabs but you are only working with one application, all application sessions remain active. If you are inactive on all the applications beyond the configured timeout, the sessions gets terminated due to inactivity.

Session Timeout

In Neurons for UEM the administrator can set a session timeout value. This value applies to all Ivanti Neurons unified applications. To learn more, refer to Session Timeout.