Service Manager

This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.
To view the help for the latest version of Service Manager, click here

Rest API

With the 2018.3 release, we support a new interface to perform data operations on the business objects of ISM that comprises of a new set of intuitive and customer definable APIs. Currently, we support three APIs to perform basic Create, Update, and Retrieve operations on the business objects in ISM.

• Structure of the API URL
• Authentication of APIs
• Supported APIs
• API Limitations