Installing Discovery on a Dedicated Server

In small deployments, you install Discovery with the other Neurons for ITSM components on the Neurons for ITSM production servers. For an Enterprise Production Deployment, you can either install Discovery on the production servers or, to reduce the load on the production servers, you can configure a dedicated Discovery server. If you install Discovery on your production servers and then experience a significant load increase, we recommend configuring a dedicated Discovery server.

This topic describes how to install Discovery on a dedicated server.

1.Install Neurons for ITSM on your production servers. See Installing Neurons for ITSM.

2.On the server dedicated to Discovery, access the installation folder on the Software product CD or zip file and run IvantiServiceManager.exe. Right-click and select Run as Administrator to ensure proper installation.

3.Click Install at the prompt. Installation of the prerequisite software can take several minutes. If you are prompted to restart the system, click Yes. The system displays the Welcome dialog box. The installer checks for space and other requirements before displaying the Next button.

4.Click Next. The system displays the License Agreement dialog box.

5.Select I accept the terms in the license agreement and click Next. The system displays the Destination Folder dialog box.

6.Click Next to accept the default installation folder or click Change... and select a different folder. The system displays the Setup Type dialog box.

7.Select the following components for the Custom Setup dialog box. Under Discovery, choose:

8.Click Next. The system displays the Ready to Install the Program dialog box.

9.Click Install. The system begins installing Discovery and displays a status dialog box showing the installation progress of each component over the next few minutes.

10.Go to Configuring the Discovery Application Server for instructions about using the System Configuration Wizard.