User Profile Management

Create a User Profile

Delete a User Profile

Configure the User Profile

General Tab Settings

Address Book, Forwarding, and Dialable PIN Tabs

Unified Messaging Tab Configuration

Security Tab

Realm Specification

You can create user profiles on the Management Portal Users page (Management Portal > System Configuration > Users). Once created, the profile is configured on a series of tabs accessed by clicking the user Login name link.

Ivanti Voice has four default users for testing purposes, including two agents (John and Peter), a manager with Quality Management privileges (if your Ivanti Voice installation has a license for Quality Management features), and an administrator with all privileges. You can delete these default users when running Ivanti Voice in a production environment.

For security reasons, if you retain the default admin user, Ivanti, Inc. recommends you change the password of the admin user before going live in a production environment.