Browser Client Menu Bar

Use the Browser Client menu bar to access CSM features, such as searches, One-Step Actions, and email.

Table:   Home

Action	Description
Home	Open the default dashboard.

Table:   New

Action	Description
New	Create a new record (example: New Config - Mobile Device).

Table:   Searches

Action	Description
Search Manager	Open the Search Manager, where you can run saved searches.
Quick Search Builder	Open the Quick Search Builder, where you can create a quick search.
Queues	Open the Queues menu, including the Queue Manager and Most Recently Used (MRU) queues.

Table:   One-Steps

Action	Description
One-Step Manager	Open the One-Step Manager, where you can run One-Step Actions.
Recent Unassociated One-Steps	Run the Most Recently Used (MRU) One-Step Actions.

Table:   Email

Action	Description
Send Email	Open the Email Message window so you can create and send emails. An email account must first be set up and given security rights.
Email Current Customer	Open the Email Message window to create and send emails to a customer's email address from your current page (example: an Incident record or Problem record). The To line is automatically populated with this address, and you are alerted if there is no active customer on the record.

Table:   Dashboards

Action	Description
Home	Return to the default dashboard.
Dashboard Manager	Open the Dashboard Manager, where you can view dashboards.
MRU	See the Most Recently Used (MRU) dashboards.

Table:   Pages

Action	Description
Pages Manager	Open the HTML Page Manager, where you can view HTML pages.
MRU	See the Most Recently Used (MRU) Pages.

Table:   Reports

Action	Description
Report Manager	Open the Report Manager, where you can run reports.
MRU	See the Most Recently Used (MRU) Reports.

Table:   Visualizations

Action	Description
Visualization Manager	Open the Visualization Manager, where you can run visualizations.
Config Visualization	Open the Configuration Map Visualization.
MRU	See the Most Recently Used (MRU) visualizations.

Table:   Calendars

Action	Description
Calendar Manager	Open the Calendar Manager, where you can run calendars.
Main Calendar	Open the main calendar, which is configured in CSM Administrator.
MRU	Lists the Most Recently Used (MRU) calendars.

Table:   Tools

Action	Description
Contact Manager	Open the Contact Manager, where you can view and manage customer records.
Table Management	Open the Table Management interface, where you can manage Lookup Table values. For more information, see Table Management interface.
CMDB	Open the CMDB interface, where you can manage Configuration Items (CIs).
Network Health Check	If configured, runs the Network Health Check, a test to validate network speed and connectivity. For more information, see Network Health Check.