Browser Client Quick Search Widget
Use the Browser Client Quick Search Widget to search records for all Business Objects or records for a specific Business Object.
The Browser Client Quick Search Widget is located in the top-right corner of the window.
| Item | Description |
|---|---|
| Quick Search (drop-down list) |
Select Quick Search or a specific Business Object to search:
See Quick Search and Quick Search Good to Know for more information. See Configuring Search Defaults for specific information on enabling/disabling Business Objects for search. |
| Quick Search (text field) | Type or select the search word or phrase. The most recently used searches appear in a drop-down list. |
| Go (magnifying glass icon) | Run the search. Search results
are displayed in a grid (if they are of the same type) or a list (if they are
of different types). By default, the search results display according to their
Relevancy ranking, which means the records most likely to be relevant to your
search string display at the top of the results.
See Quick Search Results for more information. |
| Search Options (wrench icon) |
When searching a specific Business Object, select the wrench icon to define options to refine the search: Changed, Open records only, Relationships, Attachments, Sort By, etc. |
| Changed |
Limit the search to records that have changed during a specific time frame. |
| Open (records) only |
Limit the search to records that have not reached their final state (example: not closed). If the Business Object does not have a "final" or closed state, this option is not available.
The lifecycle and terminology vary depending on the Business Object and scenario (examples: Unapproved Changes only might appear when searching Changes, Non-Retired only might appear when searching Knowledge Articles). |
| Search Related Items | Include related Business Objects in the search (example: If the search word appears in a Journal entry, the Incident to which it is attached will be included in the search results). |
| Search Attachments | Return results that match the text within .txt, .doc, and .xls files and will return any file type with a matching file name. |
| Sort by | Select the Business Object field
(column) to use to sort the search results. By default, the Search Results
display according to their Relevancy ranking, which means the records most
likely to be relevant to your search string display at the top of the results.
See Quick Search Results for additional information. |
| Ascending/Descending | Sort the results in descending order instead of ascending order. |
| Search Manager | Open the Search Manager, where you can create a Saved Search. |