Survey Results

The Survey results page appears when you:

Click on a bot name on the Neurons Bots homepage.
Select Survey results on the Neurons Bots Results page.

Summary

A summary of the survey results is displayed so that you can see the response dates and ratings percentages.

Results to display

By default, the summary displays all results since the survey started. You can customize the summary by selecting a predefined or custom period.

Additionally, you can apply a filter based on properties that were included in the survey.
If a filter is active, a tag with the name of the filter is displayed next to the filter icon.

How to create a filter

Select the filter icon.
The Manage filters panel appears.
Select Create new.
The filter configuration fields appear.
Specify a Name for the filter.
This name will be displayed when the filter is active.
Click to add a condition to your filter.
A new condition line appears.
Click on Unselected to expand the list of properties that are available for filtering.
Select the desired property.
The operand field updates and (if applicable) a value field appears.
Set the operand and value as desired.
Optionally, repeat steps 4 through 7 to add additional conditions.
In this case, also specify the relationship between the conditions: And / Or.
Save and close when you are done editing.
The main Manage filters panel reappears.
Select a filter from the list and click Use to apply it.
The filter is applied to the data in the summary, and the name of the filter is displayed in a tag next to the filter icon.

AI Generated Summary

The AI Generated Summary provides fully automated analysis of surveys conducted using Neurons Bots.
The AI generated summaries become available after ten or more responses from either the survey rating or survey sentiment stages.
The summary uses all responses, regardless of time and custom filters that have been applied.

Additionally, for sentiment questions with free-text responses, there will be a separate sentiment-aligned topic that can be clicked to filter out the rating and the results.

For information about AI usage in Ivanti Neurons, see Artificial Intelligence usage.

The AI-Generated Summary is not yet available for tenants in the FRU landscape.

Breaking down displayed results

At the bottom-right of the main chart are controls that enable you to break down the data in the summary.

Use Split on metadata to select an aspect by which to split the results, for example: a person's department.
By default this is set to No Split.
Use Time Granularity to set the interval on which to aggregate results, for example: per week.
By default this is set to Auto Detect.

Questions asked

The Questions asked section is populated with the questions that were included in the MS Teams Rating Stage settings. The survey responses to the questions are provided in graphical format.
The same settings as used for the main chart apply: results time period, filter, Split on metadata, and Time Granularity.