Neurons Bots homepage
The Ivanti Neurons Bots homepage provides an overall view of all Neurons Bots over two tabs: General Bots and Survey Bots.
General bots are used to identify, prevent and remediate a range of issues using a combination of queries, actions, user interactions and other logic.
Survey bots (in rollout) offer the same general capabilities as general bots, but have a dedicated reporting interface and results page. These provide an in-depth historical insight into results and casual factors for a range of use cases, powered by user ratings, choices, or free text input.
In the top-right corner:
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Select the Trigger History button to view an audit history of all the bots run activity. Learn more about the Trigger History.
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Select the Endpoint Interactions button to view the numbers of interactions with endpoints over time. Learn more about Endpoint Interactions.
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Select the Settings button to configure Notifications. You can select for which scheduled bot and survey events notifications will be displayed (Started, Completed, Failed), and specify which Roles or Users will receive them.
General Bots
The grid on the General tab displays the following details for all bots:
- Alerts
The bot requires an action. The action required prevents the bot from running. Such as, a stage has been disabled.
The bot has warnings. The warnings do not prevent the bot from running, but does prevent any edits from being saved and published. Such as, a stage has been deprecated.
If a bot has both warnings and actions required then only the action icon displays in the column. - Name & Description: The name and description given to the bot when created in the Bot editor. You can select to rename or edit the description from the Actions menu. Click on a bot name to display the Neurons Bots Results page.
- Trigger Type: The bot trigger type; Schedule or Custom Action. Learn more about Triggers.
- Status: The status of the bot:
- Draft: The bot is a draft version that has not been published. The bot cannot be run.
- Inactive: The status shows inactive when a bot has been published but not made active. An inactive bot cannot be run with Devices or People View but can be run manually with the Neurons Bots UI.
- Active: The bot has been published and has been made active. The bot can be run.
- Disabled: The status shows disabled when a bot is active, but the user isn't entitled to run it. The bot cannot be run.
Expired: This status is shown when the schedule end time has passed.
The state indicates whether the bot can be run or not, the bot must be set to active to be invoked either by a Schedule or Custom Action. To do this go to the Bot editor > Trigger settings > Trigger status and set the toggle to Active. Learn more about Trigger settings.
- Trigger count: The number of times the bot has been triggered.
- Last triggered: The date and time the bot was last triggered. For more trigger and device details, refer to Trigger history.
- Category: : Displays the category of the bot. Select
, it displays the list of the categories of the bot, where you can select the category as per your preference.
Create Bot
Select to start building a new bot. Learn more about Neurons Bots creation.
Actions
Select the check box in the first column of the bots grid and select Actions to choose from the following:
- Rename: Select to rename the selected bot. The Rename bot dialog appears. Enter the new name for the bot and select Rename. A toast notification appears in the top right to inform you if the bot has been renamed successfully.
- Edit Description: Select to edit the bot description. The Edit description dialog appears. Edit the description and select Save.
- Clone: Select to clone the latest version selected bot. The Clone bot dialog appears. Enter the name for the new cloned bot and select Clone. A toast notification appears in the top right to inform you if the bot has been cloned successfully.
- Delete: Select to delete the bot. The Delete bot dialog appears. Select Delete to confirm the action. A toast notification appears in the top right to inform you if the bot has been deleted successfully.
Deleting the bot will permanently delete all versions of the bot and the run history. You cannot undo this action. -
Categorize: Select to update the category or assign a new category to the existing bot or uncategorized bots. You can assign categories to the bot not only at the time of Save and Publish but also update categories from the bot’s grid as well. Once you select Categorize, the categorize window appears. You can select an existing category from the drop-down, or you can enter a category name to create a new category and select Update.
Survey Bots
The grid on the Survey tab displays the following details for all bots:
- Alerts
The bot requires an action. The action required prevents the bot from running. Such as, a stage has been disabled. The bot has warnings. The warnings do not prevent the bot from running, but does prevent any edits from being saved and published. Such as, a stage has been deprecated.
If a bot has both warnings and actions required then only the action icon displays in the column. - Name & Description: The name and description given to the bot when created in the Bot editor. You can select to rename or edit the description from the Actions menu. Click on a bot name to display the Survey Results page.
- First Run Time: The date and time the first instance of the survey was run.
- Last Run End date: The date and time the last instance of the survey was run.
- Score: The overall survey score for all runs.
- Number of responses: The number of survey responses received, a combined value for all runs.
- Response rate: The percentage response rate.
Create survey
Select to start building a new survey. Learn more about Neurons Bots creation.
Actions
Select the check box in the first column of the bots grid and select Actions to choose from the following:
- Rename: Select to rename the survey. The Rename survey dialog appears. Enter the new name for the survey and select Rename. A toast notification appears in the top right to inform you if the survey has been renamed successfully.
- Edit Description: Select to edit the survey description. The Edit description dialog appears. Edit the description and select Save.
- Clone: Select to clone the latest version selected bot. The Clone survey dialog appears. Enter the name for the new cloned survey and select Clone. A toast notification appears in the top right to inform you if the survey has been cloned successfully.
- Delete: Select to delete the survey. The Delete survey dialog appears. Select Delete to confirm the action. A toast notification appears in the top right to inform you if the survey has been deleted successfully.
Deleting the survey will permanently delete all versions of the survey and the run history. You cannot undo this action. -
Categorize: Select to update the category or assign a new category to the existing survey. You can assign categories to the survey not only at the time of Save and Publish but also update categories from the survey’s grid as well. Once you select Categorize, the categorize window appears. You can select an existing category from the drop-down, or you can enter a category name to create a new category and select Update.
View by category
Beside the “Actions” tab, you can select the View by category check box to view the bots or surveys as per their category in a segregated line, where you can expand or collapse each category.