Knowledge Base
The Knowledge Base provides a resource for maintaining any type of information useful to an organization or an individual. It can provide easily accessible storage for graphics, multimedia files, and/or program applications. This information can then be linked to a contact record (displays the record whenever you access that topic).
The Knowledge Base consists of the Knowledge Base, and the Personal Base
Information useful to an individual user that only the logged-in user can view and update.. Configure them to present newly added information to the user, control user reading and updating privileges, and search for specific entries based on user-defined criteria. Topic pages are arranged in outline format. Locate information by navigating through different sections, conducting a search, or opening a linked file.
Knowledge Base material is stored in the InfoMine table.
Users with Master Rights can set up user access to the Knowledge Base; each connected user can set up information in his or her Personal Base.
Select from the following topics to learn more about using the GoldMine Knowledge Base.
■ Accessing the Knowledge Base
■ Creating and Editing Knowledge Base Books, Folders, and Topics
■ Adding HTML Text to Knowledge Base Topics
