Endpoint Details Page

The Endpoint Details page lists general endpoint information, agent information, the modules installed on the endpoints, the groups the endpoint is included in, and the group policies applied to it. This page also includes a tab for each module installed.

Viewing the Endpoint Details Page

The Endpoint Details page contains comprehensive details for an endpoint and its activity within the Ivanti Endpoint Security system.

View the Endpoint Details page for an endpoint by clicking an endpoint name link from the Endpoints page.

From the Navigation Menu, select Manage > Endpoints.
Click the Name link associated with the endpoint details you want to review.
The Endpoint Details page opens to the Information tab.
[Optional] Complete a task listed in Working with the Endpoint Details Page.

The Information Tab

The Information tab displays information about a selected endpoint. The page displays general information organized into endpoint, agent, status, component, group, and policy sections.

Tip:

Each Information tab section can be collapsed and expanded.
Each section can also be dragged higher or lower on the page. Place more frequently used information high on the page.

The Information Tab Toolbar

The Information tab toolbar contains the endpoint assessment tasks and functions that are available for you to perform on managed endpoints.

The following table describes the buttons available in the Information tab toolbar.

Toolbar Button	Description
Enable	Enables the endpoint (if it is disabled). For additional information, refer to Enabling an Endpoint.
Disable	Disables the endpoint (if it is enabled). For additional information, refer to Disabling an Endpoint.
Agent Versions...	Defines the agent version(s) that can be installed on an endpoint. For additional information, refer to Upgrading the Agent on a Single Endpoint.
Manage Modules...	Opens the Add/Remove Modules dialog, which lets you manage agent features for modules install on Ivanti Endpoint Security. For additional information, refer to Managing Endpoint Modules.
Export	Exports the page data to a comma-separated value (.csv) file. For additional information, refer to Exporting Data. Important: The Enhanced Security Configuration feature for Internet Explorer suppresses export functionality and must be disabled to export data successfully. Pop-up blockers in Internet Explorer or other supported browsers may also suppress export functionality and should be disabled.

Endpoint Information

The fields that appear in this section of the Information tab contain identifier and operating system details, such as the IP address and the operating system.

The Endpoint Information section displays the following endpoint data:

Field	Description
Endpoint Name	The name of the endpoint.
DNS	The DNS name of the endpoint.
Display Name	Alternate name or phrase (up to 50 characters) for the endpoint to help you identify and distinguish it. Endpoint decision-making information you can provide here includes what system it belongs to, where it is located, and what it is used for. The Display Name will appear as a tool-tip when you hover over the Endpoint Name in the on the Manage > Endpoints page and Manage > Groups page (Endpoint Membership view).
IP	The IP Address of the endpoint.
MAC Address	The MAC address of the endpoints.
Description	The description of the endpoint, if available.
Operating System	The abbreviated name of the operating system detected on the endpoint.
OS Version	The version number of the operating system running on the endpoint.
OS Service Pack	The service pack level of the endpoint.
OS Build Number	The build number of the operating system running on the endpoint.

Agent Information

The fields that appear in the Agent Information section of the Information tab contain agent status, version, and connectivity details for the agent installed on the endpoint.

The Agent Information section displays the following agent data.

Field	Description
Agent version	The version of the agent that the endpoint is currently running. A icon next to an agent version indicates that an upgrade of the agent was requested. Click the icon to display additional agent version details.
Agent installation date (Server)	The date and time on the server when the agent registered with Ivanti Endpoint Security. This is typically the date the agent was installed on the endpoint.
Uninstall password (button)	Click View to view the uninstall password assigned to the endpoint. Refer to Working with the Endpoint Details Page for more information.

Field

Description

Agent version

The version of the agent that the endpoint is currently running.

A icon next to an agent version indicates that an upgrade of the agent was requested. Click the icon to display additional agent version details.

Agent installation date (Server)

The date and time on the server when the agent registered with Ivanti Endpoint Security. This is typically the date the agent was installed on the endpoint.

Uninstall password

(button)

Click View to view the uninstall password assigned to the endpoint.
Refer to Working with the Endpoint Details Page for more information.

Status Information

The fields that appear in the Status Information section of the Information tab contain status and connectivity details for the agent installed on the endpoint.

Field	Description
Agent status	Indicates the status of the endpoint. The following list defines column values: Online: The agent is able to communicate with the Ivanti Endpoint Security server in the predefined time period. Refer to Working with Options for additional information on configuring agent default behavior. Offline: The agent is unable to communicate with the Ivanti Endpoint Security server in the predefined time period. In an Offline status, the agent still enforces all policies. A Warning () icon next to an Offline status indicates that the Endpoint Distribution Service (EDS) the endpoint connects to is offline. Click the icon to find out additional status details. Disabled: The agent will no longer enforce any module policies or complete tasks. All endpoints must show a Disabled status in order to delete the endpoint. Refer to Disabling the Ivanti Endpoint Security Agent.
Last connected date (Server)	The date and time on the server that the agent last communicated with Ivanti Endpoint Security.
EDS Status	The status of the Endpoint Distribution Service on the server. Service statuses include Started and Stopped.

Field

Description

Agent status

Indicates the status of the endpoint. The following list defines column values:

Online: The agent is able to communicate with the Ivanti Endpoint Security server in the predefined time period.
Refer to Working with Options for additional information on configuring agent default behavior.

Offline: The agent is unable to communicate with the Ivanti Endpoint Security server in the predefined time period. In an Offline status, the agent still enforces all policies.

A Warning () icon next to an Offline status indicates that the Endpoint Distribution Service (EDS) the endpoint connects to is offline. Click the icon to find out additional status details.

Disabled: The agent will no longer enforce any module policies or complete tasks. All endpoints must show a Disabled status in order to delete the endpoint.
Refer to Disabling the Ivanti Endpoint Security Agent.

Last connected date (Server)

The date and time on the server that the agent last communicated with Ivanti Endpoint Security.

EDS Status

The status of the Endpoint Distribution Service on the server. Service statuses include Started and Stopped.

Component Information

This table lists which module components are installed on the endpoint. It also lists additional information about each module.

The following table describes each Component Information table column.

Column	Description
Component	Indicates the name of the applicable module.
Installed	Indicates whether the module is installed on the endpoint. Values include: Yes: The module is installed. No: The module is not installed. Pending Install: The module is in the process of installing. Pending Uninstall: The module is in the process of uninstalling. Error: There was an error while installing or uninstalling the module. Click the for additional information about the error. Expired: The module license has expired.
Installation Date/Time (Server)	Indicates the date and time on the server that the user initiated a module install.
Running Version	Indicates the version of the module installed on the agent.
Policy Version	Indicates the version of the module that is should be installed based on the agent version defined in the applicable agent policy set.

Group Information

The columns that appear in the Group Information section of the Information tab contain group membership details for the endpoint.

The Group Information section displays the following group data for an endpoints.

Column	Description
Group Name	The group that the endpoint holds membership in, either through direct assignment or inheritance. Click the group name to open Group Information page.
Originating Group	The name of the group in the parent hierarchy from which the the endpoint inherits membership. If the endpoint is directly assiged to a group, the value displayed is Direct Assignment. Click the value to go to the Group Information page.
Type	The group type, which can include: System Group: a group created by Ivanti Endpoint Security Custom Group: a group created by a user My Groups: an indication that the group is within the group hierarchy
Deployments Applicable	Indicates that there are applicable deployments available for this endpoint.
Added By	The Ivanti Endpoint Security user who added the endpoint to the group. If the endpoint was added Ivanti Endpoint Security, the column contains a value of System.
Date Added (Server)	The date and time that the endpoint was added to the group.

Note:

If the values in the Group Name and the Originating Group columns are identical, then the endpoint is directly assigned to that group and is not inherited..
Groups listed in gray indicate that the endpoint holds group membership through inheritance.

Policy Information

The fields that appear in the Policy Information section of the Information tab contain details about the policies used by the endpoint during a deployment.

These policies are the results of applying each of the policies defined by the endpoint’s group membership and filling in any undefined policies from the Global Policy. Conflict resolution rules are applied when applicable.

Column	Description
Name	The name of the policy applied to the endpoint.
Value	The value of the policy applied to the endpoint.
Description	The description of the policy.

Tip: For a description of all agent policies, including agent policies not applied to the endpoint, refer to The Agent Policy Sets Page List.