Revision History

A list of CSM revisions by date and changes.

Find important information to help plan your upgrade to the latest version of CSM.

Attention: For a list of supported versions, please see here.

Revision Date Changes

2022.3.2

March 2023

Software fixes.

For a list of fixes, see CSM 2022.3.2 Fixes List.

2022.3.1 December 2022

Software fixes.

For a list of fixes, see CSM 2022.3.1 Fixes List.

2022.3 October 2022

Platform changes:

  • Microsoft Graph API support for email authentication
  • Foreign key support in chart widgets

For additional features, see What's New in CSM 2022.3.

10.5.2 July 2022

Software fixes.

For a list of fixes, see CSM 10.5.2 Fixes List.

10.5.1 May 2022

Software fixes.

For a list of fixes, see CSM 10.5.1 Fixes List.

10.5.0 March 2022

Platform changes:

  • Purge system tables
  • Microsoft Teams chat in Related Item Navigation

For additional features, see What's New in CSM 10.5.0.

10.4.2 February 2022

Software fixes.

For a list of fixes, see CSM 10.4.2 Fixes List.

10.4.1 December 2021

Software fixes.

For a list of fixes, see CSM 10.4.1 Fixes List.

10.4.0 October 2021

Platform changes:

  • Improved theme and platform styling
  • Enhancements to CMDB
  • Installer updates
  • Overwatch
  • Trusted Agent Auto Update Service

For additional features, see What's New in CSM 10.4.0.

10.2.3 August 2021

Software fixes and enhancements.

For a list of fixes, see CSM 10.2.3 Fixes List.

For a list of enhancements, see CSM 10.2.3 Enhancements List.

10.2.2 July 2021

Software fixes and enhancements.

For a list of fixes, see CSM 10.2.2 Fixes List.

For a list of enhancements, see CSM 10.2.2 Enhancements List.

10.2.1 March 2021

Software fixes.

For a list of fixes, see CSM 10.2.1 Fixes List.

10.2.0 February 2021

Platform changes:

  • Train a machine learning model
  • Solution Search improvements
  • Improved Business Object Lifecycle
  • Improved Approvals configuration
  • New Delegation service

OOTB content changes:

  • Action Block Email Templates
  • Machine Learning mApp® Solution
  • Event Management improvements

For additional features, see What's New in CSM 10.2.0.

10.1.5 May 2021

Software fixes.

For a list of fixes, see CSM 10.1.5 Fixes List.

10.1.4 February 2021

Software fixes.

For a list of fixes, see CSM 10.1.4 Fixes List.

10.1.3 February 2021

Software fixes.

For a list of fixes, see CSM 10.1.3 Fixes List.

10.1.2 November 2020

Software fixes and enhancements.

For a list of fixes, see CSM 10.1.2 Fixes List.

For a list of enhancements, see CSM 10.1.2 Enhancements List.

10.1.1 September 2020

Software fixes and enhancements.

For a list of fixes, see CSM 10.1.1 Fixes List.

For a list of enhancements, see CSM 10.1.1 Enhancements List.

10.1.0 August 2020

Platform changes:

  • Restrict access to email accounts by Security Group
  • Authentication Whitelisting
  • Email credentials
  • Action Blocks
  • HTTP Request Action

For additional features, see What's New in CSM 10.1.0.

For information about earlier versions, see the CSM Documentation Archive