Deployment History

Deployment History provides a way to view the status of recent deployment operations to your devices. One of the biggest benefits of Deployment History is that it allows you to zero in on exceptions that may have occurred during patch deployments and quickly troubleshoot any issues. This is extremely important, as it enables you to quickly identify potential problems before they become major issues in your environment.

Deployment History is accessed from the main menu by selecting Patch Management > Deployment History.

Charts

The charts enable you to quickly assess the status of your deployment history. Click expand chart icon to expand the chart to full screen. Click chart options icon then click Export PNG to save the chart as an image. You can change the period that the charts and table represent using the Date range.

You can click on any of the individual parts of a chart to filter the information in the table. This filters the table to show only the deployments you are most concerned about.

  • Patch deployments over time: Shows how deployments have succeeded and failed over the selected time period.
  • Top 10 failures: Lists the top causes of deployment failures.

Under the charts are a set of tiles that show the number of Failed patches, In progress patches, and Successful patches for the selected time period. Click the tile to filter the information in the table accordingly.

Device Summary

The table contains a list of all patches that have been deployed by the Ivanti Neurons Cloud or by an on-premise solution in the selected Date range. Information within the table is kept for six months before being automatically deleted. For this reason, clicking Clear filters resets the filter to Date range: Last 6 months.

The Column Chooser icon Column set button (located just to the left of the Search field) enables you to specify which of the following columns appear in the table:

  • Id and Advisory name: The id and name of the advisory. You can click the Id or advisory name to view the patch details page in Patch Intelligence.
  • Patch name: The name of the patch deployed to the device. You can click the patch name to view the patch information page in Patch Intelligence.
  • Platform: The type of operating system used on the device. Supported operating systems are Windows, macOS, and Linux.
  • Device name: The name of the device. You can click the name to view the Device Details page.
  • Policy: The agent policy to which the device is currently assigned. You can click the name to view the policy configuration.
  • Status: Shows the last reported state of the deployment. Possible values are:

    Use the Status column to locate problems and take prioritized action.

    • Not Started: The patch deployment operation has not yet started.
    • In Progress: The patch deployment operation is currently in progress.
    • Pending Reboot: The patch has been deployed, but a reboot of the device is still needed to complete the operation.
    • Success: The patch has been successfully deployed to the device.
    • Failed: The patch deployment operation has failed.
  • Patch result: Provides additional context to the deployment status. You can click on a code value to learn more about the code. Common return codes include:
    • Access Denied: Access is denied.
    • Error Disk Full: There is not enough space on the disk.
    • File Not Found: The system cannot find the specified file.
    • Install Failure: Fatal error during installation.
    • Install Language Unsupported: The language of the installation package is not supported by your system.
    • Open Failed: The system cannot open the device or specified file.
    • Patch Target Not Found: The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
    • Success: The operation successfully completed.
    • Success, Reboot Required: The requested operation is successful. Changes will not be effective until the system is rebooted.
  • Deployment date: The date and time the patch deployment began on the device.
  • Elapsed time: The time it took for the patch to be deployed to the device.
  • KB number: The knowledge base number. You can click the number to view the patch details page in Patch Intelligence.
  • Patch release date: The date the patch was released.
  • Deployment configuration: The patch configuration that was assigned when deployment happened. You can click the name to view the Patch configuration page.

Filter, Sort, Search and Export

Related topics

Patch Management Overview

Endpoint Vulnerability

Patch Intelligence

Patch Settings