Neurons for Facilities Workspaces

The facilities-specific workspaces in Ivanti Neurons for ITSM are available for Neurons for Facilities roles and functions. The workspaces that are available and accessible to you are based on your user role, and configured for you by your organization's Administrator or Facilities Administrator.

Some of the links provided below navigate to topics under the Out Of The Box (OOTB) version of Facilities Management. The procedures in these topics are the same as used in the Neurons for Facilities workspaces.

For more information about each workspace, see the following topics:

•Neurons for Facilities Work Orders - A work order is either a one-time job or scheduled maintenance job that occurs at regular intervals to be done at a facility or site. It involves multiple tasks and checklists to be completed before closing the Work Order. Preventative maintenance schedules can be created within a Work Order.

•Emergency Plans: Create an emergency (preparedness) plan that documents the procedures, personnel, and equipment that is relevant to a specific emergency. See Neurons for Facilities Emergency Plans.

•Facilities Announcement - Announcements related to facilities are created and published.

•Facilities Assets: An expandable list view of all facility assets. You can create a new asset, delete an asset, associate an asset to a facility, and assign a user, location, and Financial Owner to an asset. See Neurons for Facilities Managing Facilities Assets.

•Facilities Requests: Create and manage requests for facilities work. A facilities request like any other Service Request raised by a Self Service user, but related to facilities and owned by the Facilities Management team. All necessary actions are undertaken by the Facilities Management team to fulfill the request.

•Facilities Location, Building, Floor, Room, and Cubicles: Create and manage locations, buildings, floors, rooms, and cubicles where Work Orders are executed. You can associate these facilities to a Work Order within the Work Orders workspace.

•Facilities Space: Create and manage spaces on a floor or within a room. See Neurons for Facilities Add Facilities Spaces

•Facility Shutdown: Apply a facility shutdown to make a facility location unavailable due to maintenance, emergencies, holidays, closed hours, or events. See Neurons for Facilities Scheduled Shutdown.

•Neurons for Facilities Calendars: Neurons for facilities calendars display information on facility preventative maintenance schedules, shutdowns, and reservation information for rooms, spaces and cubicles.

•Facilities Knowledge Base - Knowledge articles and questionnaires specific to facilities are created and published in the Self Service portal.

•Preventive Maintenance: Scheduled maintenance plans are created and maintained.

Scheduled maintenance can be configured as part of a Work Order. it is not necessary to create a maintenance schedule within the Preventive Maintenance workspace.

•Product Catalog: Multiple facilities assets are added to a catalog that can be used on facilities requests.

•Work Order Projects: Large projects are tracked and managed through the different phases, risks, issues, and changes till its completion.