Configuring Discovery
This topic describes how to configure Discovery.
•Configuring Discovery on a Dedicated Server
•Configuring Discovery on the Production Servers
Configuring Discovery on a Dedicated Server
After you have installed the Discovery components, the System Configuration Wizard automatically starts and displays the Configuration Application page.
1.On the Configuration Application page, do the following:
| a. | Under Target Environment, choose Single Server Deployment. |
| b. | Under Setup Connection, verify that the configuration matches the settings that you configured for the Neurons for ITSM production servers. See Configuring the Configuration Database. |
| c. | Click Next. |
2.On the Service Manager Application page, do the following:
| a. | Verify that the configuration matches the settings that you configured for the Neurons for ITSM production servers. See Configuring the Neurons for ITSM Application. |
| b. | Check Discovery Stand alone. |
| c. | Click Next. |
3.On the Application Server Settings page, do the following:
| a. | Verify that the configuration matches the settings that you configured for the Neurons for ITSM production servers. |
| b. | Click Next. |
4.On the Other Features Settings page, do the following:
| a. | Under Customize Server, in the Discovery Application Server field, enter the name of the Discovery dedicated server. |
•If you are not using SSL, enter the host name.
•If you are using SSL, enter the fully-qualified domain name.
| b. | Verify that the rest of the configuration matches the settings that you configured for the Neurons for ITSM production servers. See Configuring Other Feature Settings. |
| c. | Click Next. |
5.On the Metrics Server page, do the following:
| a. | Verify that the configuration matches the settings that you configured for the Neurons for ITSM production servers. See Configuring the Metrics Server. |
| b. | Click Next. |
6.On the Discovery Application Server page, do the following:
| a. | In the Discovery Application Server field, enter the name of the Discovery dedicated server. |
•If you are not using SSL, enter the host name.
•If you are using SSL, enter the fully-qualified domain name.
| b. | Verify that the rest of the configuration matches the settings that you configured for the Neurons for ITSM production servers. See Configuring the Discovery Application Server. |
| c. | Click Next. |
7.On the Discovery Web Server page, do the following:
| a. | In the Discovery Application Server field, enter the name of the Discovery dedicated server. |
•If you are not using SSL, enter the host name.
•If you are using SSL, enter the fully-qualified domain name.
| b. | Verify that the rest of the configuration matches the settings that you configured for the Neurons for ITSM production servers. See Configuring the Discovery Web Server. |
| c. | Click Finish. |
The system displays the Completed page of the System Configuration Wizard.
8.Restart your system (the host server you just configured).
9.After the system restarts, ensure that you can access Neurons for ITSM. Go to http://server_name/HEAT and ensure that the system is functional.
Configuring Discovery on the Production Servers
Now that there is a dedicated Discovery server in your deployment, you must configure your production servers to recognize it.
On each production server in your deployment, do the following:
1.Go to the Windows apps menu and click System Configuration Wizard. The system opens the System Configuration Wizard and displays the Configuration Application page.
2.On the Configuration Application page, click Next.
3.On the Neurons for ITSM application page, click Next.
4.On the Application Server Settings page, click Next.
5.On the Other Features Settings page, do the following:
| a. | In the Discovery Application Server field, enter the name of the Discovery dedicated server. |
•If you are not using SSL, enter the host name.
•If you are using SSL, enter the fully-qualified domain name.
| b. | Click Next. |
6.On the Metrics Server page, click Next.
7.On the Discovery Application Server page, do the following:
| a. | In the Discovery Application Server field, enter the name of the Discovery dedicated server. |
•If you are not using SSL, enter the host name.
•If you are using SSL, enter the fully-qualified domain name.
| b. | Click Next. |
8.On the the Discovery Web Server page:
| a. | In the Discovery Application Server field, enter the name of the Discovery dedicated server. |
•If you are not using SSL, enter the host name.
•If you are using SSL, enter the fully-qualified domain name.
| b. | Click Finish. |