Configuring Neurons for ITSM

The following sections contain step-by-step instructions for the procedures that you can perform through the System Configuration Wizard.

•About Entering Server Location Names in the System Configuration Wizard

•Configuring the Configuration Database

•Configuring the Neurons for ITSM Application

•Configuring the Application Server Settings

•Configuring Other Feature Settings

•Configuring the Metrics Server

•Configuring the Discovery Application Server

•Configuring the Discovery Web Server

•Finishing the System Configuration

About Entering Server Location Names in the System Configuration Wizard

For all of the fields in the System Configuration Wizard that ask for a server location, unless noted otherwise, you can enter one of three things:

•An IP address

•A machine name

•A fully-qualified domain name

We recommend that you use the same naming format in all server location fields, if possible.

•If you are using SSL, you must enter a fully-qualified domain name.

•If you have a load-balanced system, we recommend using a fully-qualified domain name.