Getting started

Welcome to the Ivanti Neurons for ITAM online help.

To set up Ivanti Neurons for ITAM Cloud or On-Premises in your environment, see Setup.

After finishing that process, you need to import your asset data into the ITAM database using one of several methods. To find the best method for your situation, see Data import.

Finally, you need to understand how employees are organized in the database, and then assign user roles to them. Roles define a person's responsibilities within the product and determine the workspaces they have access to. For details, see Employees, departments, teams, and contact groups and User roles.

You'll find that Ivanti Neurons for ITAM is similar to the related product Ivanti Neurons for ITSM, upon which it runs. The products also share many of the same workspaces.

Next steps

Once the above tasks are completed, you can begin exploring the user console. Start with the following topics to gain an understanding of the workspaces you'll use the most:

Dashboards – A number of dashboards are available to the different user roles as starting points to understanding the viewable data. Read about each dashboard, as well as the user roles that have access to them.

Hardware assets – The Hardware Assets workspace provides access to all your asset records. Learn about the asset details you can view from this workspace and how to manage those records.

Software assets – The Software Assets workspace provides access to the software asset records in your environment. You can import records for licensable software into this workspace.

You can also use Ivanti Neurons for ITAM to manage asset procurement, vendors, contracts, and inventory; set up an online Product Catalog for your organization; and so on. To find out more, use the left navigation pane to view topics of interest. To find specific information, use keywords in the Search box at the top of this page.