Administering and Customizing Neurons for ITSM Using the Configuration Console

This section describes how to customize Neurons for ITSM.

Working with Business Objects

Using Business Rules

Using Relationships

Using Forms

Using Layouts

Working with Lists

Working with Dashboards

Using Quick Actions

Using Pick Lists

Using Counters

About Accessing the Audit History

Working with Escalations

About the Schedule Entry and Scheduled Jobs Workspaces

About Authentication

About Application Security

Working with Styles

About Workflows

Working with a Universal Worklist

Improving System Performance