About components

The data available for viewing in Xtraction depends on the type of data source you're connected to. Each data source contains "views" into certain types of data that you can add to your dashboards and documents. For example, a typical service desk database contains views that include incidents, changes, and problems.

Once you select a data source, as well as a particular view to report against, you can begin creating a dashboard or document using various components. Components provide the method for viewing your data in the form of graphs, charts, and lists. For example, a time component can display open incidents over a period of time via columns, bar charts, or a calendar view. A group component can display incidents based on an attribute (such as priority, status, or time to resolve) via pie charts, columns, or bar charts.

To create a dashboard, drag and drop one component at a time onto each pane of the design canvas. The image below shows how this occurs in the Dashboard Designer:

The resulting data on the dashboard is displayed in real time and is immediately interactive. To change a component in a pane, simply drag and drop a new one on top of it. A dashboard can contain one or more components selected from the eight types defined below.

Component types

Each component type has its own design attributes. Some types (time, group, tree, and scorecard) enable you to show multiple, independent series of data from separate data sources. With these same components, you can also set up a calculated series that aggregates the data across those data sources, providing a more complete analysis of the key performance indicators you're interested in viewing.

The available types are:

Time components: Visually represent data using selected time slices. Available formats include column, grid, calendar, as well as stacked and 100% stacked formats, which enable you to portray the data in comparative context.

Group components: Summarize data by one or more attributes from a data source (available formats include pie, bar, bubble, and more).

Tree components: Summarize the data of one or more data-source attributes and display the results in a hierarchical list. 

Pivot components: Report on two different aspects of your data using rows and columns. Supports group and time pivots.

Scorecard components: Summarize an entire data set to provide a single result instead of slicing by time or groups.

List (record) components: Display raw data retrieved directly from a data source (without summation). For the list components of each data source, your administrator may have created a default list of columns that narrows the viewable data.

Text components: Show simple text, such as when you need to display a large heading on a monitor or projector. You have the option of formatting the text as a URL to be opened in a new browser window.

Image components: Display images retrieved from the Xtraction server or from a URL, such as vendor logos if a dashboard is combining data from separate data sources.

Filtering a large components list

With large data sources, you may find that the components list is too long to scroll through easily to find what you want. To simplify the list and reduce the number of items, use the filter icon.